The air conditioning system seemed incapable of cooling the room to a comfortable temperature. The room was dimly lit and extra caution was required to avoid injurious contact with low ceilings and floor out croppings.

It was the most amazing vacation time of my life and this resort deserves all the credit for . It is an amazing place in a paradise. Close proximity to the tulum mayan ruins. Place have peace and serenity that anyone looking for a relaxing stay can dream about. Rooms are so unique and give you a feeling of being part of the jungle. Menu offer private personal polls with outdoor showers and watch towers. Incredible design of the whole property allows you to completely unwind, to soak in the sun and to feel that you are a part of natural habitat. The ability to see wildlife and be so close to it makes you appreciate the beauty of Tulum. This is truly a magical place. Food is incredible, stuff very kind and helpful with you in mind providing anything that your heart desires. I am so grateful to everyone you guys have made my week vacation so memorable . I highly reccomend this little place of heaven .

I was blown away with our stay in a treehouse suite. The structure is so unique, the views are amazing and having an outdoor yet enclosed shower is spiritual. I thought this resort would be more eco-friendly, in the sense, AC, electricity and water would be limited, however we still had all the comforts with the best experience. Thank you Ikal. The day beds on the beach, the pool, volleyball court and kids jungle gym were great additions. I didn't partake in the free yoga but looked expertly practiced and peaceful. Highly recommend to anyone looking for a unique experience along the beach of Tulum.

This was not only our first vacation together, it was our Anniversary vacation. We had the best time. We love animals and wildlife. Waking up to the the beautiful park views and the sounds of birds were exactly what we were looking for. The staff was extremely attentive and going in and out of the park was easy to plan our activities. We will be coming back.

No Service on beach beds.

Beautiful room with jungle vibe and outdoor bathroom. Loved it! Less than 60 seconds to get to the beach.

Good experience, would go again!

It was a nice stay in the off season - I really enjoyed this property but I do think the restaurant has gone down in service a bit.

The hotel was amazing. Wish the seaweed was picked up off the beach so we could enjoy it. That time of year I suppose.

Fantastische locatie, heerlijke en unieke plek. De kamers/hutjes zijn erg leuk en bijzonder. Wel is de kwaliteit niet altijd perfect en verwacht geen luxe hotelkamer, het is meer een hele luxe camping in dat opzicht. Maar het past daarentegen wel bij de ongedwongen sfeer van het hotel en de omgeving. Toch zou het fijn zijn als je iets meer preventief onderhoud wordt gepleegd aan bijv het onderhoud van de douche, veel kalkaanslag en lage waterdruk. Maar ook het dompelbad van de kamer zaten roestplekken in. Erg zonde! Het personeel bij het restaurant is niet geïnteresseerd, is niet hartelijk en niet zo vriendelijk. Het enige dat ze vragen is of ik de TIP niet wil vergeten ….🙃 Dit is echt onacceptabel en ze moeten eerst maar eens vriendelijke service gaan geven, de menukaarten poetsen en de tafels schoonhouden. Het eten daarentegen was goed , lekker ontbijt te verkrijgen en lekkere smoothies! Ook kun je hier heerlijk mee doen met yoga lessen (aanrader les van Arun) en lekker het strand op en een duik nemen in zee Conclusie: Fantastische locatie en vibe, maar customer service en onderhoud moet naar een hoger niveau voor deze prijs.

El personal de la Recepcion muy amable

This was the most fun and unique hotel I’ve ever stayed in! The beds are really comfortable, the staff is so kind and helpful, and the location is soo gorgeous. I was a bit curious about how going outside in a private courtyard to the bathroom would work, but it was totally fine. Do remember to use bug spray.

Dormir dans une cabane c’est rigolo et romantique mais pas plus d’une nuit. Éclairage insuffisant dans la cabane, aucun rangement même pas une petite chaise pour poser des affaires…. Pour finir totalement inutile d’être dans une réserve, sauf pour payer le droit d’entrée (il n’y a rien de particulier dans cette réserve)

Wow we were so satisfied with our stay at Ikal! We had the Maya suite and it was better than we expected (you had an entire yard for yourself!) and the whole feeling in the hotel area was really nice. The beach was also lovely and not crowded at all, very chill and nice vibe. Highly recommend!

Hotel is cute atmosphere is amazing. The views are spectacular food is overpriced. Taxis are super overpriced. They never stay consistent in their pricing. Overall Tulum is way too expensive.

Our stay was good overall. We loved our treehouse suite but had intermittent issues with the water. We had no water for a day during out our 3 night stay. The issue resolved that evening but the water temperature and pressure was inconsistent for the entire duration of our stay.

I had the most relaxing stay at IKAL. i booked a trip to celebrate my birthday month. The hotel concierge was super helpful in booking my private airport pick up and drop off. Everything was super smooth. I booked the maya plunge and it was stunning. The room and property were well kept. The food was delicious and staff super friendly. The wellness programs were included with my stay and were super therepeutic. I booked a private tour to visit the ruins, cenote and ven a la luz. The hotel arranged a private tour guide Nelson who was amazing. Words can't describe how beautiful this sanctuary is. So close to the ruins and surrounded by the sea and jungle. I will surely be back again!!! Mucho gracias Ikal!!!

Amazing stay for nature lovers! It’s absolutley beautiful here the staff and very kind and helpful! They have so many unique private accommodations that all have their own charm! They have a variety of activities for their guest such as yoga, healing ceremonies, sound bath ect… The hotel is family friendly as well. Tulum is very expensive, so be prepared to pay more for everything in général in comparaison to other places Mexico but Ikal still deserves 5 stars because the higher cost applies to all of Tulum. We had the best time and enjoyed this breathtaking hotel, we are already planning to go back!

Enjoyed my stay at Ikal! The area is very private and clean. Great place to stay if you’re wanting to relax and enjoy nature.

I loved everything! Staff is amazing and always willing to help!