6.2
พึงพอใจ
จาก 328 รีวิว
ความสะอาด

6.4

ความสะดวกสบายในห้องพัก

6.2

บริการและสิ่งอำนวยความสะดวกต่าง ๆ

6.4

รีวิวของนักเดินทาง Tilbury Inn

จำนวนบทวิจารณ์ต่อหน้า
20
40
รีวิวยอดนิยม
Jason
icon-พักผ่อนหย่อนใจ กับ คู่รัก
พักผ่อนหย่อนใจ กับ คู่รัก
6.0
/10
รีวิว 13 สัปดาห์ที่แล้ว

Expedia Group verified review

The reviews for this property are mixed and I do wish I read more of them before booking a non-refundable reservation, The hotel looks to be for overnight activities in that the front desk is behind plexiglass and the bedside tables in the rooms had burn marks and circular bumps on them. The sheets had stains on them and the bathroom while modern, seemed like it could use a good scrubbing. The bed was very comfortable and the TV and wifi worked well. The fridge and microwave were very nice amenities, especially with a grocery store nearby that also had an EV charging station which while busy, was very convenient for us to charge. The AC unit cooled, but the thermostat didn’t work. I had to continuously reset the device to get it to cool for about 5 minutes which wasn’t possible when sleeping. The website says the rooms are soundproofed, but that certainly is not the case. When checking in, we were asked for $20 cash deposit. Both the website and the sign at the front desk mention a $100 credit card hold, so this was unexpected, but refunded on checkout. I would recommend spending a bit more for a different hotel if possible.
อ่านเพิ่มเติม
Pràbhat
icon-ธุรกิจและการพักผ่อน
ธุรกิจและการพักผ่อน
10.0
/10
รีวิว 14 สัปดาห์ที่แล้ว

Expedia Group verified review

Property managers were really nice.
Charisse
2.0
/10
รีวิว 14 สัปดาห์ที่แล้ว

Hotels.com verified review

I had high hopes for Tilbury Inn based on the photos online, but unfortunately the reality was very different. We had booked one night. The room looked nothing like the pictures, at least the bathroom did not. The furniture was old and worn, and the bathroom floor was noticeably dirty. To make matters wore, the shower had no curtain or enclosure so the water would get everywhere even though there was a drain in the middle of the floor. The walls were very thin and we could hear the next room's tv, voices and footsteps. The room was also warm, although there was an AC unit, it kept shutting off on its own which was frustrating because we would have to get up and turn in back on, and also very noisy. At check in we were told there was a $20 CASH deposit, something that was not mentioned on the website. Since we did not have cash at hand, they pointed us to an ATM machine just outside the check in room. The ATM machine declining my card before finally accepting it. Right after, I received a text from my bank flagging the withdrawal as a fraudulent which was alarming due to it was only $20. During checkout, I handed back the room key and waited to see if the staff would return my deposit. It didn't seem like she was going to, so I asked. She was a bit hesitant at first, but after a moment, she finally gave the $20 back. Overall, this was a stressful and disappointing experience. Between the false advertising, uncomfortable room, noise, etc. I would not recommend staying here.
อ่านเพิ่มเติม
victor
icon-เดินทางเพื่อธุรกิจ กับ คู่รัก
เดินทางเพื่อธุรกิจ กับ คู่รัก
10.0
/10
รีวิว 14 สัปดาห์ที่แล้ว

Expedia Group verified review

Great
Michael
icon-ธุรกิจและการพักผ่อน วันหยุดกับครอบครัว
ธุรกิจและการพักผ่อน วันหยุดกับครอบครัว
10.0
/10
รีวิว 15 สัปดาห์ที่แล้ว

Expedia Group verified review

Easy and nice stay
victor
10.0
/10
รีวิว 17 สัปดาห์ที่แล้ว

Expedia Group verified review

Excellent, very cozy, very clean, everything recommended
sandy
10.0
/10
รีวิว 17 สัปดาห์ที่แล้ว

Expedia Group verified review

The staff is great and the hot tub is a plus !! We loved it
Della
icon-เดินทางเพื่อธุรกิจ
เดินทางเพื่อธุรกิจ
2.0
/10
รีวิว 17 สัปดาห์ที่แล้ว

Expedia Group verified review

Horrible
Stephanie
icon-พักผ่อนหย่อนใจ กับ เด็ก
พักผ่อนหย่อนใจ กับ เด็ก
2.0
/10
รีวิว 17 สัปดาห์ที่แล้ว

Expedia Group verified review

Avoid if You Can , Not As Advertised I stayed at the Tilbury Inn and it was a huge disappointment. First off, the TV didn’t work, the lights kept glitching there were no toiletries, no towels, and no toilet paper. Nothing was stocked in the room like it was supposed to be. The air conditioner didn’t work, and when I asked to switch rooms, I was told no. There is no housekeeping it’s run by a husband and wife, and they don’t come by to check on your room or offer any service. There are also no trash cans, so you’ll have to hold on to your trash until you leave. Worst of all, they ask for a cash deposit when you check in, but when you check out, they inspect your room and refuse to return your deposit for any small excuse. (Like your trash, when they have no trash cans in the room) The parking is terrible the spaces are extremely tight, and if you drive a bigger vehicle, you’ll probably have to find parking down the street. Definitely not convenient. If you’re just looking for a place to sleep for the night, this might be a last resort. But if you’re staying in Los Angeles for the weekend or trying to enjoy your visit, find another hotel. Even a Motel 6 would be a better option. If you do end up staying here, bring your own toilet paper, towels, blankets, fan, shampoo, and conditioner you’ll need it all. This place is not what they advertise online, and the customer service is nonexistent. I wouldn’t recommend it to anyone.
อ่านเพิ่มเติม
Cezar
icon-พักผ่อนหย่อนใจ กับ คู่รัก
พักผ่อนหย่อนใจ กับ คู่รัก
2.0
/10
รีวิว 18 สัปดาห์ที่แล้ว

Expedia Group verified review

It was so hot in the room. I turned the A/C unit on and 2 seconds later it went off. Keep turning it on all night till I had enough and ended up driving back home.
Arpi
2.0
/10
รีวิว 19 สัปดาห์ที่แล้ว

Hotels.com verified review

It was the worst experience that I ever had in my life there was mouse’s in the room inside of the walls chowing the wall. I could hear them all night. I was so scared I couldn’t get out of bed.
Raul
4.0
/10
รีวิว 21 สัปดาห์ที่แล้ว

Hotels.com verified review

Hotel is okay, only complaint is the toilet was dirty. Overall it was okay.
Maria
icon-ธุรกิจและการพักผ่อน กับ คู่รัก
ธุรกิจและการพักผ่อน กับ คู่รัก
2.0
/10
รีวิว 21 สัปดาห์ที่แล้ว

Expedia Group verified review

Ugh its whatevr ..
Allison
icon-วันหยุดกับครอบครัว
วันหยุดกับครอบครัว
4.0
/10
รีวิว 21 สัปดาห์ที่แล้ว

Expedia Group verified review

Had a awful smell in the office and room,open the room door rubbish on floor sheet smelt not cleanand hair on the bed and very dusty on bed frame,my body felt very itchy and they asked for a CASH deposit wich was not mentioned when booking the room,never again not worth the price,one night was more then enough,you should move them off your website
อ่านเพิ่มเติม
Jose
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
4.0
/10
รีวิว 22 สัปดาห์ที่แล้ว

Hotels.com verified review

During check in time. They took at least half an hour to give us our room. It should have been ready in time.
Nhi
2.0
/10
รีวิว 23 สัปดาห์ที่แล้ว

Hotels.com verified review

DO NOT STAY HERE!! No room service, no breakfast. Shower clogged up, floor was dirty, clean towels have hair on it and stains. They scam you $20 for cash deposit so they can pocket it when you check out. Make sure to get it back bc they don’t do much at all. I had to ask for extra towels everyday. We also had a half used toilet paper when we checked in and didn’t even have an extra roll and had to go ask for it. Would not recommend.
อ่านเพิ่มเติม
CARLOS
2.0
/10
รีวิว 24 สัปดาห์ที่แล้ว

Expedia Group verified review

Mucho ruido de otros huéspedes y los propietarios no hacen nada para resolverlo
isaac
icon-พักผ่อนหย่อนใจ วันหยุดกับครอบครัว
พักผ่อนหย่อนใจ วันหยุดกับครอบครัว
10.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Expedia Group verified review

Good
Baghdassar
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
8.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Expedia Group verified review

Property fees 25 should be refundable, but they never did since the reservation was on line by Expedia, which means I should made it in customer front Desk at hotel
Mark
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
4.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Expedia Group verified review

Very basic, which is what you expect, but the A.C was insufficient and noisy, the room smelt HEAVILY of disinfectant and gave me a headache (that smell didn’t go away), the shower heads were lime-scaled and the server hassled me for a tip at the end. It’s not in my culture (from the UK) to tip unless the service has been exemplary, and she didn’t do anything outside of her role. She was nice, but that’s expected. I was thinking about leaving a tip as I know it’s a “thing” here, but hassling me for one wasn’t a good service.
อ่านเพิ่มเติม
จำนวนบทวิจารณ์ต่อหน้า
20
40