The staff are all very courteous and helpful. The hotel is spotless. The rooms are big, amazing and the beds are really comfy

Yes

Beautiful hotel and great location. Staff very friendly and we ate in the restaurant and the food was delicious.

This is our second visit to Dakota Manchester, as we were staying for a concert, staying overnight, then leaving the next day. We book the valet service as I'm disabled and we need parking for our car and have good access to it when needed. For the price, its comparible than leaving a car in a car park overnight, but also it so safe and looked after, including Cold refreshments when we leave. The reception team is always great, always want to do as much as they can, it was a bit of a wait as it was checking in time at 3pm and it was Valentine's Da. We booked the early check in but we were stuck in traffic and closed roads meant it was useless but we still had to pay for it. The room itself is good, clean, well stocked in what you need, even the classic double room is enough for a couple of days in Manchester. The only issue we have is how soft the bed and pillows are, they caused us issues sleeping and hurt my back, which as a disabled person, is not ideal, even my husband was struggling with the bed too. Its also quite noisy, if its not the aircon, its the minifridge, or the pipes, or other guests in their rooms... Including the couple that we're fighting - screaming and throwing things at eachother for at 1am, so we didn't get any sleep with both those issues. Its a great place, but we don't feel it suits us anymore. Other guests also looked at me with disgust as I'm a younger alternative person with walking issues, so rich, older guests were staring or laughing :(

Luxurious hotel

Always a brilliant stay

Clean room and helpful staff

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Beautiful hotel, comfortable beds! Good wine!

From the moment we drove up to the hotel, the service was impeccable. All the staff from concierge, to reception, to the bar staff and restaurant staff were well mannered, well trained and welcoming. The rooms were spacious and comfortable. The food, wine and cocktails in the restaurant were excellent. We have stayed in other Dakota Hotels around the country and we have had similar experiences in each one. It’s a great hotel group. The only thing I would suggest is to have bathrobes and slippers already in the rooms, rather than having to request them.

The Dakota is a great place. It's comfortable, well-appointed, with pleasant, helpful staff. It makes a lot more out of its bar than its restaurant, however, which gives a clue as to what sort of clientele the hotel aims for. I found the service in both the restaurant and the bar realllly slow. Other than that, it was a great stay.

The rooms are amazing The Reception desk is under manned _ long queue / wait, both on checkin and check out. Staff is unfriendly, they clearly don't enjoy their job

The rooms were very nice, clean and well furnished. Staff were very friendly and professional. Location was ideal.

Terrible service

Amazing hotel, 4th time staying. Will definitely be back.

Love the room

Was just okay.. wouldn’t stay again especially for the price. Only good thing was the location. Man on the reception when checking in was very rude. I rang down and asked for a straw I waited 30 minutes before just going down to the bar and getting my own, the initial one I requested never arrived. There’s absolutely no food on room service in the evening which is crazy to me. I genuinely don’t know how it’s got 4.7 stars. 3 is generous to me, it’s a 2.5 in my opinion.

Amenities were not good. Broken biscuits. Very small shampoo bottle and only one. Breakfast was tastless

Great check in ! Staff was very customer service oriented. Will recommend to anyone!

Room was very clean, bed was comfortable, staff were very courteous and polite