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Luxury hotel - everything was perfect

Perfect experience

This hotel was cruising towards a very good review based on strong performances for staff in reception, portering, concierge, bar and restaurant until the proverbial 'car crash' happened. This event is one of my greatest irritations with hotels. The event was closing the bar for a private event. I was directed to the terrace bar on a cold and windy evening! Awful experience!

優しいスタッフでした

Is certainly one of the leading hotels and the staff were just amazing. We very much enjoyed our stay here and will be making it our go-to place in Barcelona now.

Depressing. In desperate need of a full gut renovation. This could be one of the best hotels in town, but for the rate you pay and what you get for it, it feels like one of the worst. We were given an incredibly ugly room that even had frosted glass on the windows. The bathroom was hideous. They changed us to a room in a higher floor, which was still very depressing. Carpet smelled bad, phone didn't work and some lights and outlets were also down. The breakfast is served in the patio, which is only partially enclosed by a temporary tent-like fabric roof. They installed a multitude of heaters to avoid the cold air current in winter, but you still feel it. Uncomfortable to have breakfast there. The incredibly expensive New Year's Eve dinner was a huge and interminable disappointment. We did not understand most of the dishes. Could finish only 2 of 12. We took the rooftop dinner as we thought it would be best for the fireworks, but the dinner was so off, that we couldn't even make it to midnight. Four Seasons should take over and bring this establishment back to what it is supposed to be. Avoid at all costs in the meantime.

All around excellent, accomodstions amd staff were excellent. Our stay was very enjoyable. The linens are also exceptional quality. Great value as well.

Nice large rooms; very attentive and good servcie

All was amazing. The diner in the Gingerbread House put our stay over the top!

It was spectacular, white-gloved service!

Beautiful hotel in a great location. The service was 5 star treatment.

Fantastic Hotel and Staff - great and spacious rooms. Definitely will return. Small issue: Internet in the room was not the best!

Tolle Auswahl

친절합니다

Everything about our stay was excellent. Food, staff, area, cleanliness, rooftop drinks 10/10

The Staff was extremely courteous, and provided excellent service. The location was convenient, the room was spacious/ well-appointed, and the Rooftop bar was amazing.

We were only there one night and had to leave early due to our flight. Staff was amazing and very helpful, room was perfect, great size, bed was probably one of the most comfortable beds we’ve ever slept on. Overall, great stay wish it could’ve been longer!

All perfect.

Staff friendly and so helpful