การให้คะแนนและบทวิจารณ์โดยรวม Hotel Capitol

Accueil médiocre à l’arrivée. J’avais envoyé un mail pour demander à réserver une place de parking dans le sous-sol : personne n’y avait répondu. Et à notre arrivée : la réceptionniste nous dit qu’il n’y a plus de place et que nous devons trouver une place dans la rue, stationnement payant à 8 euros la journée, samedi et dimanche compris !!! Aucune empathie, aucune intention de nous aider alors qu’on restait 4 nuits pour plus de 400 euros en tout. On se fait « gronder » par la femme de ménage car on sort de notre chambre tard dans la matinée. Le troisième jour : pas de petit déjeuner buffet : un mystère inexpliqué ! Les 3 autres jours nous y avons eu droit. Heureusement que l’hôtel était propre et bien situé à Varna. C’est à peu près le seul avantage qu’on y ait trouvé !

Great area, great budget place with a great stuff!

Located in central Varna. Good choice of breakfast. Well maintained. Though the parking was included in the reservation I was refused parking upon arrival and had an argument with the picolo about it! So I simply left my car outside the hotel. He never offered help with our luggage either! Later they came asking for my car keys and parked my car at the garage which is insanely tight... I'm just glad there's no damage done on my car. Another annoying thing was that there's no sockets close to the bed where you can charge your mobile devices...

Very good location. Small, nice and clean hotel. Free parking! Friendly staff. Special thanks to Nikolay from the bar.

Location is perfect but what's better is the amazing service received from the staff. Very hospitable and kind, let us check in ealier without any trouble and supported us. 15 mins walk to the street and 5 mins walk from high street. Would definitely visit again. Only con is that the room although spotless, had cigarette smell that was really strong and irritating. Small hotel but comfortable size of rooms.

Bien situé dans Varna, pas très loin de la plage publique et du parc du jardin maritime.

Jeden Tag ein reichhaltiges Frühstück,freundliches Personal. Aber am unangenehmsten waren wir überrascht, Nüsse zu finden, die wir nicht auf unserem Konto verbraucht hatten. und sie konnten nichts finden 7lv, um uns zurückzubekommen, was sehr unprofessionell ist.

It’s good located hotel close to the center of town,and sea garden,,,good friendly staff,

Всичко е наред и желаем и в бъдеще така да остане За да дойдат много туристи в България

Convenient location, clean, friendly staff, and comfortable. Would stay again.

Perfect location! Friendly stuff, clean, a good lobby bar as well!

The day after arrival I found the room far too hot and spoke to reception who informed me that the air conditioning was broken and wouldn’t be fixed until the day after my departure due to holidays. This made the stay extremely uncomfortable and difficult to sleep and I was unable to afford to just leave and book somewhere else. For a 4 star hotel I find this service unacceptable. Despite this the staff were generally friendly and room and hotel was clean and comfortable apart for the temperature. I’m afraid due to the service I received I couldn’t recommend this hotel to others.

izvrsna pozicija hotela, blizina pješačke zone, restorana, shopinga, u mirnoj ulici, besplatno parkiranje, izvrstan WiFi signal, dostupnost sa javnim prijevozom. Udobne, velike i čiste sobe i moderna kupaonica, bogat doručak, nedostaje voćne salate, nema tostera, stolovi postavljeni kao za ručak. Uslužno osoblje, ugodna temperatura ambijenta, dobra zvučna izolacija.Za obavljene lokalne telefonske pozive zbog problema sa rezervacijom rent-a-cara, naplaćen preveliki iznos.

excellent hotel, near beach and centre of the city

Замечательный отель!!! Огромное спасибо сотруднику Явору!!!! Обязательно приедем ещё!!!!

Sijainti oli hyvä. Perustason hotelli.

great location. had a bit of mess up at check in since hotel.com doesn't share how many people were staying in the room (at least that what i was told by reception staff) but it was sorted out quickly. great help in following up on our lost luggage

Nettes Botiquehotel im Zentrum. Aufmerksamer Service, gutes Fruehstueck und eigene Tiefgarage.

Dopo 1 notte camera "deluxe" a 2 letti, chiesto cambio con "appartamento" letto matrimoniale e grande differenza! Letto molto più comodo e spaziosa. Posizione ottimale. Problema wifi internet con collegamento pessimo. Personale gentile

Couple trip for party Helpful staff at the reception and outside Clean rooms