The staff was always helpful, polite and upbeat. The hotel itself I thought was beautifully unique with the high ceilings, to the cool balconies - drinking my coffee out there in the morning watching as the clouds lifted over the Andes. It's close to everything, and the restaurants nearby are all great. I enjoyed my stay very much - I'll be back :-)

It's in a easy to walk and see shops and street vendors

Excelente hotel, bien ubicado, el personal muy amsble nos volveremos a hospedar ahi

Quarto confortável e funcionários simpáticos e muito atenciosos. Café da manhã variado e muito saboroso, com frutas frescas e diversas. Senti falta no banheiro de um apoio no interior do box para os produtos de higiene do hospede.

The staff was fantastic

super

Quarto grande com cama confortável, wi-fi funcionando muito bem. Café da manhã com boa variedade de itens e muito bem servido. Ae condicionado é que não estava funcionando mas não fez falta porque o clima está ameno.

It was in the most central location. Loved our room size plus the view was very nice. Although the room or property is not completely modern or updated, we loved its charm. Breakfast was good. The staff helped us with luggage, finding taxi or get a local guide.

Clean and spacious room, very quiet area, walkable

Elegimos el hotel por la ubicación y los servicios. Desgraciadamente los lunes no funciona el spa ni el restaurante de la terraza. Aún así, considero que tiene una buena relación calidad precio.

They did a great job with me

Better than expected. Lovely staff and great location. King room very spacious and lovely. Breakfast very good.

Toilet didn’t flush easily. Taps were shaky. Top floor Restaurant food was not good. Hotel has seen better days. Spa towels were ripped. And the spa doesn’t have robes for any size other than small. Really disappointing.

Todos en recepción muy amables y serviciales.

The hotel is in a beautiful old building. The breakfast was great. Both restaurants for dinner were excellent. The fitness gym was very small. The pool, sauna, steam room were fantastic. Our room was on the first floor - near the breakfast area - it was noisy starting at 6 AM. The outside shutters on our windows had cracks in them that let a lot of light come in all night long due to street lights outside. We hung a spare blanket over the cracks to make the room a little darker at night so we could sleep.

Staff were friendly and helpful. Breakfast was excellent. Location perfect.

El personal muy atento, la comida buena, la habitación muy limpia y una excelente ubicación

Le spa était très agreable et inclus dans le prix de l’hébergement. Personnel très gentil et efficace. Transfert de et vers l’aéroport sans soucis. Literie excellente et lit king size immense (2m x 2m!)

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The hotel staff were very welcoming and provided excellent service. The lighting was a bit dim in some areas, and the breakfast service was inconsistent on the first day. Great location, overall very good