敷布団が硬く腰が痛くなった。

本マグロ取り放題なんて、今まで聞いたことなかった。タンシチューや上州豚ステーキなど、、、カレーも本当に美味しかったです。

お部屋の中の石畳もとってもよく、食事のメニューも高級材料だし、全て美味しかったです。 クラブラウンジの軽食にも感動。 また、寄らせていただきます。

3세 손자동반 가족여행 이었는데 아주 만족 합니다 셔틀서비스 있어 편리했습니다

服務非常好、賓至如歸、酒店內溫泉比較少選擇。設備齊全、房間返新很舒適。交通方便有接駁巴士來往區內及車站

從一開始入住服務人員到客服房和附近周邊！一切美好

アメニティや、接客はよかった。 連泊だったがビュッフェが全く変わり映えなかったのが残念。

スタッフの対応もとても丁寧で 気持ちよく過ごせました。

房間寬敞，服務人員很周到親切。溫泉浴池也很大很好。還有到湯畑的接駁車，十分周到。

お部屋もお風呂も食事も新館特別ラウンジも大変良かったです。還暦と卒寿の母娘で伺いましたが、記念撮影用の衣装やギフトまでご用意頂き、記念に残る大満足な滞在でした。 ありがとうございました。

ご飯が美味しかった。 湯畑までの送迎が便利だった。

ホテル全体、スタッフの皆さん、すごくよかったです。

全体的に掃除が行き届いており大変満足いたしました。特にお酒やおつまみなどフリーでいただけるラウンジや1日20組限定の浴場などがあり、大浴場は混むのでゆったりとくつろげました。ただ部屋内のお風呂は配管の劣化等の関係上、沸かしでした。せっかく草津に来たので源泉掛け流しに入りたいので次回はお風呂なし部屋にします。

Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful.

客室がとても綺麗でした。

Friendly staff, clean room, nice view

接客はとても良かった。2泊の滞在でしたがバイキング料理にカニが無かったのが残念

Hotel as a whole was clean and well kept, although the decor was rather dated that gave you an ‘80s vibe (in a good way). Dinner buffet was nice and have a decent variety of dishes. I will highly recommend future guests to opt for it. Staff was courteous and professional. Both checking in and checking out was efficient despite being in high season.

部屋から見える景色がよかった

We really enjoyed our stay at Hotel Sakurai. We booked the top floor suites, which came with several extra benefits. The room was very large and well laid out, with a kitchen, a bathroom with a jacuzzi and stunning view, two bedrooms, and a living area. We were taken straight to our room by a concierge when we checked in, which was a nice touch. The view was excellent — you could see the town centre from the room. We also had access to the Sakura Lounge, where food and drinks were included, and a more private onsen that was limited to a small number of guests. The hotel prepared a special dinner for special guests in a separate restaurant, using best quality ingredients. The food and service were both excellent. One thing to note is that the hotel is very large, so there are no private hot spring baths. This wasn’t an issue for us, but worth mentioning. The main onsen facilities are very good, especially the outdoor baths, which we would highly recommend. Thank you again for the staff at Sakurai.