Must-go place if you are serous about onsen

温泉最高でした♨️ 朝夕で男湯女湯交代するので全部巡れるのも嬉しかったです！

Clean room, delicious food, great amenities, more affordable compared to other ryokans in Hakone

Habitación impecable, la atención del personal, el front desk increíble.

Los servicios, y el personal muy amable.

The hotel was incredibly comfortable, clean, and exactly as shown in the photos. After the hustle of Tokyo and Osaka, it was the perfect place to unwind. The room layout was thoughtful, spacious, and designed for real relaxation. The food was amazing: healthy, fresh, and beautifully prepared. The servers made a genuine effort to speak English, which was very much appreciated, and every staff member we met was warm and welcoming. The airport shuttle was a huge help, especially since the walk up to the hotel is uphill. There’s also a bus stop within about 10 minutes, though the incline varies depending on where you’re headed. Overall, I have nothing but praise. I’d happily stay here again.

温泉はたくさんあってどこも混んでなく快適でした！ラウンジなどのサービスも充実しており、滞在中楽しめました。0歳児との旅行で不安なこともありましたが、不自由なく過ごせました！

水出しコーヒーがおいしい

Personale gentilissimo e cordiale. Camere pulite e confortevoli. Struttura molto bella.

お風呂後に、朝は乳酸飲料、夕方は牛乳、その他にアイスクリームや清涼飲料水がサービスで提供されていて嬉しかった。

Great place to relax and take in traditional Japanese food and onsens.

客室、スタッフの対応、温泉、全てで文句無しでした。

This was a great location to enjoy the Hakone region. The rooms have a beautiful view of the tree covered hills (really wonderful with the fall colors). The food was really good and all the various hot spring options were fun. Need to go more than one day to see it all. Definitely worth the trip.

Facility is impeccable and makes you feel you are in an authentic onset experience, even if like me you have never had one lol. Quiet and calm stay after Tokyo and Hakone Open Air Museum was just down the street which was an amazing experience as well. Shuttle to station after stay and some interesting drinks in lobby to sample.

お部屋の清潔感ありゆっくりできました 無料サービスあり良かったです

Nice and clean place, super confortable, amenities are outstanding, onsen bath is good, breakfast is the best!

Excellent! The hotel is beautiful. The staff are extremely welcoming and kind. Their service alone made the stay amazing. The room was very spacious and clean. My room had an open air bath on the balcony which was stunning. So nice to relax in the bath during the evening with a gorgeous view. The private onsen are pure bliss and so relaxing. I would definitely stay here again and highly recommend it for all travelers!

Chambre agréable et propre, très bien équipée. Onsen fabuleux, repas excellent et endroit calme et paisible.

Beautiful hotel and grounds. Very peaceful setting. Excellent customer service. Our 4th floor room with hot tub was quiet and had a lovely view of the fall leaves.

Staff were very welcoming and helpful. The amenities were clean, and the hotpot dinner was great.