The team behind the counter was extremely helpful and awesome.

The staff made this place great. Room was decent and comfortable but, the staff, especially on reception, made it a much more pleasant stay.

The room is well equited, clean and close to the metro and grocery store.

Friendly staff. Nice pool. Clean

La seule chose est que l insonorisation était pas a son meilleur, on entendait les gens dans le corridor et aussi dehors. Nous etions près d un gros stade et il y avait avant les parties des rassemblement près de l hotel et on entendait beaucoup. Mais cela ne durait pas si longtemps, quelques heures avant les matchs.

Chambre propre, emplacement plaisante et le personnel très sympathique et accueillant

Great hotel - very close to Lisbon’s City Center.

Great reception staff, great location for visiting Lisbon

Pro: Our family enjoyed our stay for 1 week. Rooms were clean and it was great to have breakfast options. Supermarket across the street. Beach towel provided and repairs addressed promptly. Thoughtful welcome gift! Con: Was hoping the rooms would be ready prior to 3pm, but it was ready after 3:30pm. Only iron access is to go to laundry room to use. Breakfast was fairly the same everyday. Return the free complimentary wine as i did not like dry wine and I wasn't given another option. Staff English is limited.

Excellent service…good position …Wow view and pool on the rooftop …perfect room

Quality hotel. Friendly staff, good facilities. Close to large shopping mall, close to local public transport and close to the airport.

Great area for watching a soccer match! Also only a short drive to airport. Not really easy to get to other tourist attractions however. Really liked the accommodations and food at restaurant was great!

We stayed at Upon Lisbon hotel with the breakfast and they were a lot of choice with good varieties and different coffee and fresh juices. The bed was very comfy that it was hard to wake up for the breakfast.

Buena ubicación y amplios espacios, accesibles varios lugares de interés, es como vivir un poco en Lisboa.

Very nice apartment-hotel. Confortable and clean.

This hotel had more negatives than positives. The property was in a good location as we planned to visit Benfica stadium. It was a plus with the roof top pool on the 8th floor which was very warm and not deep. There was also a grocery supermarket opposite so we could buy food, drinks and snacks for the stay. However, the room was not fit for a hotel stay. The TV isn't updated to allow you to watch Netflix or even screen share with iPhone. The bathroom had no place to put your toiletries when you wanted to use them. The bed had no matress topper and was sinking when we got in. The walls are so thin we hear other hotel stayers sneezing and running and moving furniture. It was definitely not worth the stay. A day before, we stayed in a hotel in Rossio and that room had it all and it was only 3 stars. Didn't enjoy the stay and just wanted to go back home.

It was as is always a great experience

That’s a perfect place to get a great vacations. Everything was amazing.

Water presssure for shower wasn’t great

This was my fourth stay at Upon Residences and I highly recommend