After driving 05hours from Porto, i was looking forward to a nice comfy room for me to rest. The last thing that I would expect was a room without air conditioning. Was told and advised by staff that there was no fan available and to open the balcony door during our rest. As there was a festival going on just outside the hotel, the noise did not stop until 0300. With the balcony door opened and curtains drawn opened, we could not sleep at all in a stuffy and lighted room. When we feedback our experience to the receptionist during checkout, she extended her apologies but she was unable to do anything.