Stayed on Tues-Wed night, requested for room at lower level because I'm bringing my family member with wheel chair. They have pleasantly prepared us with a room at Level 2 near lobby and entrance that is OKU friendly especially the toilets. Overall happy with the room and service, the foods also variety and nice! Even the front office and the hotel porters are very friendly and helpful! Not able to enjoy the amazing pool and other facilities as I'm busy with workshops but overall very pleasant stay! Would love to come again for holiday.