First, we are booking this hotel. Then we went out of town for 2 days come back and want to stay with this hotel for 1 night. However when we are on the way the receptionist sent us a messages that hotel had a problem so they sent us to another hotel and said this is new hotel better than we booked that time we got to that places around 9:30 pm. When we saw the location and hotel that they moved us oh my God! Horrible situation and nightmare please take a look pictures enclosed. So bad experience for us and how can I get the refund back. The receptionist told us they will cancel the booking for us and we can get the refund back. So far we do not get anything at all. I will not recommend this to anyone. Thank god that we are still alive.