1. The overpowering smell of air freshener that they sprayed was intolerable especially since there wasn't any window to help ventilate the room. All those chemicals trapped inside the room and agitated/circulated by the air cond blower resulted in me having one of the worst migraine attack I've ever experienced in my life and wasn't even able to get a single second of sleep. 2. The pillows was of such poor quality that I had to layer both pillows with 2 pieces of bath towels which made it barely firm enough to support my head but wasn't supportive/comfortable enough to help ease my migraine. 3. There wasn't any internet connection. 4. The TV wasn't working.