2nd time staying at this hotel. Family stayed at room 1212 and 2012. The hotel generally looks clean, and conveniences such as laundry hang and washer dryer are really plus points. A fully equipped kitchen is really a mega plus point, although we don't utilize it as it was a short stay. The hotel intercom/phone system has been down from the very first time we stayed there last year. It's surprising that it hasn't been fixed till date. Hotel service is reachable only via WhatsApp to a provided service line. There were some missing items like the remote control for the laundry hang for both rooms and prayer direction stickers (despite them insisting that they haven't pasted). For prospective improvements: provided bath towels look clean but smell really weird. Will appreciate it if a bit more complimentary bottled water is provided. The carpet at the TV area looks like it can be cleaned a bit more. The rain shower in room 1212 can't be used as the push switch has a problem. Due to the stay being a post-sports event, I didn't have the energy or capacity to voice the unpleasantries and just let it slip by, furthermore it's only a one nighter. Swimming pools perhaps need a bit of maintenance. Lessons from the 1st stay is that they could be more transparent about the free breakfast provided with stay, which is actually a bento box that consists of food items that we wouldn't feel enjoyable to wake up to. Good thing we asked about it and paid extra for continental breakfast at the restaurant buffet line. So for the second stay, we immediately paid for the upgrade. Generally an OK stay. Compared to Airbnb style accommodations around the same area.
