It was well organized and very clean. There was a nearby onsen I took a bath at so I didn't use the shower. But they had a blow-dryer, cotton pads, and cotton swabs. They also have small lockers for you to put your valuables in. I stayed only for a night but the quality of the service and accomodation made me wish I stayed for longer. I only wish the pillow was softer since I had come back from a long hike. Otherwise no complaints here.