Muy buena opcion

The service was excellent, every aspect of our stay in the Sonesta was excellent. Specially the house keeping team on the 12th Floor. Highly recommend!

Quiero agradecer al Team Hotelero entre las fechas 10-21/07/26 por vuestra hospitalidad, atención y profesionalismo. En especial el team de limpieza del piso 12. Los desayunos gustosos! En general excelente servicio. Highly recommended!

No complaints all was well

Enjoyed the place ! Better than I expected even . Will go back for sure !

Great staff, clean room and delicious breakfast. Great location

Nos gustó todo hermoso lugar comodo cerca de todo . Amabilidad del personal

Very well located and very well kept property, some of the staff were outstanding, particularly in the bar. The pool area was nice and the life guards helpful but the service on the 13th floor was not the best, quite often there were no staff to order from. The bed was very soft, but it did not give me back problems. The room was very nice, as were the cleaning staff.

Breakfast was good. Many choices

Muy bonito

Muy buen hotel instalaciones limpias y excelente servicio

Absolutely loved this hotel!

Buenas habitaciones, muy bien ubicado. Lo único que cambiaria seria la ducha pues la presión del agua fue bastante baja. El restaurante es rico pero no es el mejor. El desayuno muy bueno.

We did a midweek staycation, and nearly had the infinitely pool and the jacuzzies to ourselves. Incredible staff, delicious included breakfast buffet, and walking distance to many great restaurants. Highly recommend.

Habitación limpia

Simplemente Espectacular Muchas Gracias a este Hotel por esta buena experiencia

Todo estuvo muy Bien gracias la comida muy deliciosa

Breakfast was very good and the service

“Tuve una estadía extraordinaria en el Hotel Sonesta Ibagué. La hospitalidad de todo el equipo fue impecable; siempre atentos, amables y dispuestos a ayudar con una sonrisa. Las instalaciones son modernas, elegantes y muy bien cuidadas. La habitación superó mis expectativas por su comodidad, limpieza y tranquilidad. El desayuno fue variado y de excelente calidad. La ubicación es perfecta, con acceso directo al Centro Comercial Acqua, lo que hace la experiencia aún más cómoda. Sin duda, es uno de los mejores hoteles de Ibagué y lo recomiendo al 100%. ¡Volveré cada vez que visite la ciudad!” 🌟🌟🌟🌟🌟

Very gorgeous hotel located in the penthouse of a building. The views are breathtaking from wherever you are at. The staff was very friendly and helpful however the guy on reception was a little tough and his vibe was not friendly. Love the breakfast area and the breakfast in general, the coffee could be more dark roast for my taste and a little hotter. The rooms were very clean and excellent views to the city. The pool are very nice and Cousy definitely not for families was more for couples and because is too small the guy in charge on the pool was always supervising and watching hard like we were doing something wrong making us feel a little bother. He kept asking if we were registered in the hotel or we were paying to use the pool… made us feel out of place… to the point we brought our passports out to prove we were staying in the hotel… very uncomfortable. Like the jacuzzi but I never tried the steam room. At the time of check out we got to the taxi and the guy said the reception never made us sign a paper from the begging and we have to wait in the taxi until the guy brought the paper down to sign. Anyway the stay was great I’ll book in the future again.