The reception staff were incredibly friendly and polite; offering to help with luggage up the stairs and asking about my day etc. The rooms are perfect size for a short trip and have everything you need. Shower was hot and powerful and couldn’t fault it. Overall another great stay at this property.

The bathrooms were a little tired and could do with a freshen up but I’m being picky. We had a great stay as usual and will definitely be back.

Room was lovely and clean , staff nice and friendly, would use again , The only thing it needs are air con in the room was very hot and stuffy other then that all good

The staff on reception from Friday midday to Sunday midday all were a credit to redwing .we p gd wk staff.

Needs a good refurbishment and upgrade room amenities.

An ex Premier Inn hotel so the rooms were as you would expect but half the price. The staff are always lovely and welcoming, room clean and comfortable. Excellent position amongst shops, pubs and restaurants and on bus route to city centre. Free parking a huge bonus.

The staff are always friendly and helpful. Always have dealt with Joy and Hassan! These two folks are wonderful!

Ensuite floor was filthy. No USB sockets which is poor for any hotel in 2026

Our room was just great. Plenty big enough for an 8 day stay. Everything worked and the TV was fine. The bed was comfy, the shower was hot and powerful enough, despite a few stray shoots of water from the rear where it was not best coupled. The bathroom showed some signs of tiredness. There were signs of water damage and the mirror though good enough, had edges showing de-silvering. The reception staff and management were so helpful and friendly. We were really impressed by the attidude show and felt well looked after. The position of the hotel in Shirley is excellent. The Saracens Head pub in front is handy and very good likewise. Overall, we felt the hotel was excellent value for money and gave us a brilliant stay. Highly recommended!

Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport.

I had a great stay. Reception staff friendly & helpful. The room was clean, spacious & comfortable. I had a great sleep and the shower was hot & powerful. Car parking was free

Will be back, re-branded Premier Inn, clean, comfortable and in a good location gor what we needed, everything you could wish for in a budget hotel.

Really good location, clean comfortable room and really helpful staff and great value. Highly recommend

Easy access to room from parking place

Fantastic value and much better than I was expecting for a budget hotel. Spotless and near lots of nice restaurants

Clean, comforatable room and staff that go out of their way to be friendly and welcoming. Close to shops, supermarkets and restaurants. Free parking.

We stay here a lot as we have friends in the area. Always clean. Staff are lovely. Room was great.

Highly recommended Excellent vfm Excellent staff

Professional and friendly staff who make you feel welcome and go above and beyond toake you stay enjoyable. Great budget stay over with a good selection of eateries and Wetherspoons on your doorstep

Great budget hotel with ample parking and comfortable, clean facilities. Located next to a pub serving food including breakfast and a short walk from Wether spoons and Aldi/Asda. Definitely would recommend 5*