Clean room , lovely staff

Comfy room and bed and bedding. Very clean Bathroom with big bath and complimentary toiletries. Flat screen TV. Excellent T Tray Very dog friendly. Free parking.

Loved the balcony offering view over the surrounding countryside . Room immaculate and bed comfortable. Staff always friendly and helpful. Found too many ares given over to dogs , I have owned dogs myself however most definitely do not approve of them one areas serving food .

Fabulous treatment. Great rooms. Food excellent. Bar area to just sit and have a couple of beers very small. But overall will stay again. Thanks

We checked in by 3pm, paid for out dog, had meals, had a bath and shower but we checked out by 8pm on the same night. We weren't happy with their service in the restaurant to start with, the staff seems very tired working long hours, shower water was too cold after having a bath. We were expecting much higher services, facilities and better meals as it says a 5 stars hotel. We were so disappointed that we didn't even stay a night to try free breakfast the next day. I guess nothing good will come for free these days. I have waited over 10yrs to come and stay in this historical famous hotel. I don't think we can get over this for a while. ;(;(;(

All good except the slow restaurant service.

What a lovely Inn, it was excellent service throughout and the friendly staff made it a very enjoyable stay. The rooms are spacious and clean with excellent ablutions. The food was delicious. especially at breakfast and evening dining. It has a lovely beer garden and grape vines hanging in the conservatory. Easy driving distance from Convy. Highly recommended for people wanting to centralise their stay in North Wales. We will definitely hope to stay at the Groes Inn again.

Provided everything to be expected from a quality country inn.

Nice property in a beautiful surroundings

Our room was defiantly a room with a view as well as being clean tidy had everything you need, from the outside it looks excellent and it’s the same inside the food both in the evening and at breakfast was excellent to we’re looking forward to going back there soon

We stayed for two nights had a wonderful break beautiful part of Wales food was delicious staff were extremely helpful although it was busy they saw to our every need definitely will visit again lovely pub/restaurant lots of history

Large room and patio. The shower was actually hot unlike some hotel showers. The views from the back of the inn are great. Breakfast included - and you won’t go hungry. Very dog friendly too!

The perfect location for exploring the area. Room was a little dated but very clean and had everything we needed, and this only added to the charm. The staff were friendly and helpful and we very much enjoyed the breakfast and food in the restaurant. Excellent value for money and I would definitely stay again if visiting north wales.

Food service was slow. Not asked if we wanted a dessert or coffee. Had to chase staff for the bill. One of four downlighter in the bathroom remained off in spite of requests to replace it.Towel rail was rusty. Timber window in desperate need of cleaning and repainting. Bedroom mirror very dusty. Staff generally friendly, convenient location.

The staff and dining was very good, the food menu was excellent, the bedroom was of a good standard and the cleanimg staff were very professional. Stephen England

had an executive room which was airy and had nice wallpaper and pictures. the large old chest of draws was ideal for our clothing. it had french doors opening onto a narrow balcony. There was no way to hold the doors back so only had them open when not windy. the view was lovely it also had an old wardrobe. the bathroom was large but had notice saying the bidet was not working. the paint in the ceiling was flaking off, i could not use the mirror was too high for me to use. the bath was large and long and there was plenty hot water. unfortunatly the plug leaked so the water slowly went down the drain. i had to put some plastic bag to stop it so i could read in the bath.The bed was very large. the decor was good. the breakfast was good. the set menu for dinner was nice but took 2 hours as service was slow. the staff were working very hard and were very professional and friendly.

Room was very dated. Bed was hard as a rock. No A/C in the room - it was very hot. Tried opening the window to get some air. Because there were no screens on the windows I only got bugs. The patio was protected by barb wire and the furniture was dirty. The area behind the patio was a giant dirt field - very scenic.

A beautiful stay! The food at the restaurant was excellent. Would absolutely stay here again

Excellent! Dog friendly. Breakfast was delicious with vegan option! I have been recommending to friends already.

The worst housekeeping I’ve EVER known!! The room, whilst I imagine in its day was lovely, was extremely tired. Glass was blown in the patio doors. The toilet seat clunked, every time you stood up. We couldn’t get cold water, so we were brushing our teeth in luke warm water. When you ran the tap, with the plug open, the sink filled up with water - then made a forever glugging sound. Who has grotty shower curtains nowadays?! The shower head was fixed and couldn’t be moved. It was really powerful (which was great), but then flooded the bathroom floor. The towels were frayed. The quilt wasn’t wide enough for the bed - it just reached the edge. The lighting was terrible - I could hardly see to dry my hair, never mind about put make-up on. I couldn’t use the bathroom mirror as the fan was useless, so the mirror remained steamed up for ages. The terrace was full of weeds. They could make so much more of it. The table was old and didn’t just wobble, it literally tipped! We used wads of toilet paper under a leg, in an attempt to balance it out, to find the following day the table had been moved (we think by a decorator, as a roller covered in dark green gloss paint was hanging off the fence - AND WE HAVE A DOG!), then just left there. Nobody moved it back. There was a gap in the hedge. Our dog got through! The floor/carpet was old & grotty and not hoovered once. We had a dog. Nowhere felt clean! Staff were pleasant. Breakfast was wonderful. The rooms need gutting!