Heel fijn hotel, super netjes en fijne kamer

The check-in staff were rude, disinterested, surly. when asked why I was still waiting after the check in time the response I received was " you have to be patient, it's a big room". I arrived early , not only did they not use initiative and get the room prepared, they seemed to think making me wait beyond 3pm was perfectly ok. Not only did they make me wait but they were so unprofessional they didn't keep me informed _i had to ask. They are soooooo many hotel in the local area- there really is no good reason to go to this particular hotel. There were no opening windows in my room so they doused the room in a throat-numbing artificial spray. I waited to write this review so that I could give calm account. The reception staff were so bad it would have been comical if it wasn't so upsetting.

Die Small-Zimmer sind extreeeeeem klein. Wir hatten nirgends Platz, die Koffer zu öffnen. Zwar sauber und wirklich nostalgisch, aber eben docv zu klein.

Stayed for 3 nights during the Andre Reau concerts and found the hotel to be ideally situated - not too close to the centre to be caught up in the hustle and bustle but well within walking distance so you're not trekking in and out each day. The hotel itself was very clean and spacious. The facilities were all simple to use and very nice to have (we made good use of the Bluetooth speaker and coffee machine in the room to ease us into the mornings!) and the staff were lovely and helpful. Breakfast was equally as nice with a good selection of items and all good quality. Would certainly recommend a stay here and we're already looking forward to paying another visit one Christmas to experience the city at a different time of the year.

A lovely quick stop. Extremely convenient for the Andre Rieu concerts. Hotel was perfect

Our room was amazing however, the wash had basin wasn’t practical

Fabulous location for Maastricht centre.

I got a 2 levels room

Leuk hotel, kamer was prima en een goed bed. Ideale ligging in het centrum met parkeerplaats op het Sphinx terrein. Dagkaart was €18.

Deze keer een heel ruime kamer met super royaal bed op een hoger gedeelte van kamer! Dan ben je echt meer van stadse geluiden verwijderd en hoor je vooral de vogels. Heel attent; ik kreeg een zakje Welkom terug chocolaatjes!

The staff was great but the beds were futons, the lights in the room were not well situated so it was difficult to see when dressing but the towels were amazing and it is situated in an area that is great for seeing the town.

Mooie locatie, prachtig hotel.

Clean room, big room.

The hotel was beautiful. the room was small but had a great terrace.

Frühstück sehr gut

Hotel ligt prima in het centrum van de stad. Kamers van hotel waren oke schoon. Airco deed het niet goed daardoor was het veel te warm in de kamer. Slechte douche.

Sehr zentral gelegen, Personal sehr freundlich, Frühstück gut mit Allem was man braucht. Zimmer von der Größe ausreichend und nett gestaltet, aber absolutes Minus: es gibt keinen Schrank, keinen Bügel, keine Kommode. Einzig einen Paravant mit wenigen Haken. Man muss daher aus dem Koffer leben. Keine Abkagefläche im Bad. Für eine Nacht ok.

Prima!

Kamer was nog niet helemaal schoon toen ik aankwam (stof/viezigheid op sommige plekken zoals onder de wastafel). Personeel vriendelijk. Mooie locatie (dicht bij centrum), wel lawaaierige omgeving.

Kun frokosten var bra! Ellers veldig dårlig