Wonderful staff

Hotellin sijainti oli erinomainen. Henkilökunta oli esimerkillisen avuliasta ja ystävällistä. Ottaisin saman hotellin mielelläni uusiksi.

The AC was not what we are used to in the USA, but the weather was cold (in May), so it was not a great issue for us. It is a great location for bus & tube transport.

Yes

The apartment was very small with the double bed pushed up against the wall. The shower was tiny with a shower curtain. All in all in need of updating. The price was good and we enjoyed the location

Lägenheten var väldigt dåligt utrustad. Det fanns endast 1 stol så vi fick sitta i sängen och äta. I övrigt var det ett bra hotell.

Perfeito , Quarto , equipe, localização! Com certeza recomendo !

The kit hen was not fully equipped for cooking or washing dishes.

Entrance, bar, restaurant and gym all impressive. However, it was then rapidly downhill. I was staying in one of the apartments. Very, very tired. And crucially, filthy. I moved bed to see if there was a plug near bed (there wasn’t - bizarrely) and discovered what I assume to be months of dirt and mess. Geral decor and condition was poor - this room has not been decorated for at least 20 years. Fire alarm went off about 1am and whole hotel came to ground floor. There was no organisation and communication. Eventually someone communicated that it was a faulty system issue - apparently the same thing had happened a couple of nights previously. I saw at least one person check out immediately - by this time about 2am. I complained about my room - I was taken to a different room which had similarly poor decor but with gaps at edges of carpet exposing the metal spikes. I was then upgraded to a better room, which was bigger. But this room was also very tired - chipped tiles in bathroom and old carpets and furniture. It’s a shame as building itself is a lovely art deco building. But there has been no investment in rooms for a long time

Había moho en el baño y las bombillas no estaban cubiertas adecuadamente.

Room was clean, they provided a nice bowl of fruit, water, milk and bread in the kitchen. The room is very very small. I would not call it an apartment. The breakfast was amazing. Definitely include that in your stay! Location was excellent.

I absolutely loved my stay here! The staff helped with my group and I’s luggage as soon as we got off the taxi and arrived. The room was comfortable and had everything as described. The staff also accommodated to requests we had and was very friendly. I will definitely come back.

Check in was a little troublesome. Took a while and room was not ready at the check in time. Gave us a drink voucher for their bar. When we went to use it, it was only good for beer or wine. (Not what we drink) Place is in a great location. Staff was friendly, but check in gets hectic. Room was perfect for what we needed. Easy to get to the tube and plenty of dining options in the area as well as hotel. Would stay there again.

Marks on the wall of our bedroom which looked a little scummy

Front desk staff, doormen and location

Breakfast and location was fine

The fact that cleaning was only provided on mondays and fridays was an unwelcome surprise. Also, the key had to be changed everyday as it was constantly not working and this was super annoying.

Drain of the shower tube was blocked. Unfixed for two days. Finally changed the room. Guest laundry was out of order.

Gym and breakfast are very good.

Poor service