การให้คะแนนและบทวิจารณ์โดยรวม Hotel Santa Teresa by the Beach

Bilan vraiment partagé. L'hôtel est visiblement refait à neuf et les chambres sont fonctionnelles. Le gros point négatif est le service et l'organisation générale. Le personnel est essentiellement sur ses téléphones ou sur les ordinateurs, il communique uniquement par WhatsApp si vous avez besoin de quelque chose et la réactivité n'est pas vraiment au rendez-vous. Nous sommes également partis sur une note négative car le matin de notre départ, pas d'eau ni d'électricité avant 5 minutes avant notre départ, sans nous avoir avertis en amont. C'est vraiment dommage car l'hôtel a du potentiel, mais ces points sont importants pour l'expérience client. Nous avons été accueillis partout très bien au Costa Rica, mais l'hôtel Santa Teresa aura détonné. Petit dej limite .

Stay here was amazing, originally planned for one night decided to stay another night. Front staff was amazing, Jefferson Astrid

Excelente está muy lindo el hotel

Nice location, nice staff, nice pool

Short walk to the beach and surfing. Staff very friendly. Hotel is very clean, new and modern. Beds are comfortable. Lower rooms have windows to the inner courtyard, restaurant and pool, no windows to outside.

Amazing place! Close to all my favorite spots that I could walk to including the beach that had lounge chairs for rent. Definitely staying here again!

Very nice and clean. Love location and amenities in the room. Will definitely stay here again.

Nice hoyel centrally located. No restaurant, but great options around.

The property was very nice, clean and quiet. The breakfast, juices and coffees were very delicious. The staff (in particular Astrid) were extremely helpful, accommodating and patient. Overall an amazing experience. I highly recommend this hotel.

Séjour très correct mais petit déjeuner très moyen, les oeufs étaient trop cuits, le pain trop sec, les pancakes trop pàteux. Piscine agréable.

We could not be any happier, this was the best location, close to the beach, great pool area to relax in a shady spot for peace and quiet. The rooms and room service are 5***** clean and fresh, smells amazing. The staff is incredibly helpful and so friendly. We felt like we were family. Look out for the two resident iguanas.

We stayed here for two days. Very clean room and hotel. 5 minutes walk to the beach. Nice comfortable bed. The most helpful and friendly staff. Especially David and Victor and Estrid. They respond to WhatsApp messages and calls immediately with helpful answers. David was on the phone with me for over twenty minutes walking me through the process of booking a ferry from Paquera to Puntarenas. We would most definitely stay here without hesitation if we are again in Santa Teresa!

We enjoyed 3 nights in this lovely hotel. Staff was excellent, rooms were super clean and breakfast was lovely. Location is steps away from the beach, absolutely perfect. Would be happy to stay here again! Pura Vida

Hotel is very convenient. Close to all best places of Sta Teresa

Such a cute spot — clean, lovely staff, and in a great area! The breakfast was delicious and everyone was so helpful to us during our first visit to Santa Teresa

What a wonderful place. We loved our stay. Clean, friendly, helpful, and the breakfast was delicious. Quick walk to the beach, shops, and restaurants.

Ótimo hotel, bem perto da praia e dos restaurantes e lojinhas de Santa Teresa. Meu quarto tinha uma varanda com vista para o mar e com um pôr do sol lindo! O café da manhã é delicioso, com muitas opções de frutas, sucos, panqueca… o time do hotel foi super atencioso e simpático.

Estava ótima!

Newly renovated. Steps to the beach and nice restaurants such as the Bakery. The pool is a bit small but sufficient for a lazy day away from the beach. The young staff is super professional and friendly. David helped us settle in and throughout our stay listened patiently to my broken Spanish. Louis helped us book a ferry ride at Playa Naranjo because the website is in Spanish only. We hope to revisit some day

All good. Handheld shower didn't work.