Could not find a fault, from the welcoming of the reception staff and the efficiency of all staff members. A special thanks to the lovely lady on reception who bought me some slippers when I'd forgotten to pack a pair of shoes (laugh) to the lovely breakfast waitress - all found time to smile and have a conversation. The room was spacious, comfortable and clean and the breakfast, varied and delicious. The gym was a surprise, it really is very well equipped with a great pool and spa area and the hotel is an ideal location for exploring the town and a visit to the racecourse. Thank you so much for your welcome and very warm hospitality.

Excellent and lovely property to stay. You just feel so at home there. Beautiful relaxed setting

The breakfast was very good..the staff were attentive and very helpful there. Parking was easy with shade available. A staff member Andy was very helpful in explaining my air conditioning. Lots of places to sit outside and read in peace and quiet. The guide file to the hotel in my room didn't say that the still/sparkling water in the fridge was complimentary.As l used it ,it was restocked each day..along with semi skimmed milk.

Very friendly staff and a beautiful place to go. Food was exceptional

No salmon or haddock at breakfast. Not a great start to the day. Swimming pool and sauna are open for membership so they can get packed with regulars.

Lovely stay here for a friend's wedding great to be able to use the Spa too. Friendly staff lovely grounds and a short walk into Newmarket

No negative

I would love to stay here again if the breakfast service improved. It’s a lovely hotel, reception staff were really nice and helpful. My room service was really good. They pick up on the first ring lol. The service I received in the breakfast let the place down a bit for me. Although the food was really tasty! I didn’t feel like the breakfast staff was that friendly and hospitable. The vibe was a bit off and the staff were distracting when they were serving food. It wasn’t a calm experience. I understand that things get busy but they were too distracting. I didn’t get the feeling like they were there to serve, check on guests and ensure we all had what we needed and that the food was ok. Once they sat me down they didn’t come to back again other then to drop of the food. I asked for more tea and milk, they brought the tea but no milk. I found them hard to wave down. Onmy first morning I sat down and wasn’t offered toast like I saw others getting offered. The next morning they offered me toast, I accepted but then they didn’t bring it in the end. Other things. the parking was great and i loved my room although there was the bigest daddy long leg in there which i could not bring myself to get rid of.

Warm welcoming staff. Excellent parking and relaxed atmosphere. Brilliant breakfasts and restaurant offers great menu choices and a tempting wine list. Attended during probably busiest week of year and in a heat wave but staff were cheerful and exceptionally hard working throughout our stay. A fine example for all workers to follow whatever their work

Convenient location with a great breakfast.

Very positive experience and staff were great.

Everything was excellent.

We stayed for 1 night while attending a wedding. The Hotel was lovely and all of the staff were all very helpful. Thank you.

Nice for a short break, excellent food and amenities

Calm atmosphere, even at busy times. Professionalism of all the staff at all times

Very clean & tidy room and comfy bed.Lovely little touches. Staff were friendly and very helpful. The swimming pool etc were great to use. Lovely outside spaces to eat and drink. The restaurant served delicious food with very attentive staff.The grounds were very well maintained. Highly recommend a stay.

Great location. Beautiful outside terrace with great food. Service is friendly but not as quick as we would have liked. Restaurant food is great too. Spa booked up way in advance so could not use that for this stay. We would happily return.

Lovely hotel - last minute booking. Superb facilities and helpful staff, only minor quibble was breakfast - the full English appeared to be freshly cooked, but IMHO it was assembled from a hotplate in the kitchen (dry, welded together bacon and raw/cold tomato) - next morning tried poached egg on avocado on toast - much better. At this price, it was poor quality (Premier Inn do better!)

Clean room, freindly reception staff, hardworking friendly bar and restaurant staff. We ate dinner outside from the bar menu, the food was AMAZING, hats off to the chef. Nice cold drinks for a very hot bank holiday, dig deep though if you fancy a cocktail- around £15 per drink which we feel is a little pricey. Room was fresh and filled with air con which made the night very relaxing. Quiet setting, nice atmosphere in evening. Made use of the spa whilst here- really nice, rooftop terrace with jacuzzi is a nice touch! Will deffo return, thank you for a really lovely stay. 10/10

Lovely stay at Bedford Lodge for friends wedding this weekend. Really firendly, helpful staff going the extra mile to seat us all together for breakfast. mLovey pool, sauna, steam room and whilrpool. Shame not enough time to really make to most of it. Nice touch of chocolates on bed on arrival but not all of the group got the same. Some had horses and some recieved nothing Looking forward to coming back with my husband to really enjoy and relax and see mor eof Newmarket itself