Staff was phenomenal!! Great team every accomplished

Heaven.

It was the nicest and most unique hotel stay and experience we’ve ever had! From the front desk staff to the restaurant and bar staff was beyond our expectations! The attention to detail from the cleaning staff and the spa was unbelievable! Hard to mention everyone. Every employees attention to detail makes this experience! The hotel is beyond stunning ! This hotel sets a high bar and absolutely met it with flying colours!

Equipe muito atenciosa e simpática. Hotel fica dentro da cidade histórica, no ato da colina. Lugar lindo.

I did not drive to or from the hotel.

The staff and facilities were excellent

Tutto al top

Everything was great! Lovely hotel

Perfect.

A equipe toda muito atenciosa. Restaurante maravilho.

Everything was perfect! Would like to give this Property a 6 Star rating. The staff made you feel like royalty!!

Tutto fantastico: location spettacolare, personale eccezionale, SPA super confortevole, Cibo al di sopra delle aspettative, lista dei vini top. Non vediamo l’ora di tornare!!

Our arrival experience was less than stellar for a warm welcome to property. Front desk associate was very cold and accusatory of the situation we encountered outside of the property. We have traveled extensively and I expected better arrival experience. It all changed for the better when we finally got to our amazing suite and befriending two amazing individuals in the hotel bar. The roof top suite was absolutely amazing! The room is quiet, private and much larger than described on the site. We absolutely loved the room and the privacy. The rooftop suite is the best in the house! Claudio in the bar and Salvatore the sommelier are stellar to guests, they turned around the entire experience! I let them know what had happened upon arrival and they immediately got the GM to reach out to us. Lara, the GM is amazing and quickly made our experience turn into something so special, as we wanted! She is an incredible woman and turned our stay into an incredible experience! The breakfast is nothing less than wonderful and the service in their restaurants are so attentive and the food was delicious. Hands down, I would love to go back again. They certainly made things right by making our romantic stay, exactly what I wanted. They made us feel heard and valued and welcomed at this once in a lifetime experience. We made friends that we will cherish and memories that we will never forget! Claudio, Lara and Salvatore really made our stay exactly what we needed and wanted!

What a unique place. Near the top of the hill. Staff service and amenities were all great. Not an easy place to drive to. The taxis drive-in backwards the last eighth of a mile.

Incredible hotel with amazing staff

Wow best experience, fantastic service, awesome staff, beautiful room and cortona is very impressive

Excellent hotel Staff very knowledgeable and friendly Loved everything about our stay and will return.

fabulous hotel with the most beautiful aperol spritz I have ever had served by the pool, and that was only one of the wonderful things I have to say about this beautiful hotel. The staff were helpful and accomodating, breakfast in the courtyard outstanding and our room was divine. Cant recommend this property enough.

The hotel is very nice. Our room was quite small and the window view was lovely but very high up on top of the wall to where you can’t see out unless you go up steps to your tippy toes. Breakfast was very good. Dinners were good but pricey. Would have been nice to sit outside but it was colder and no outdoor heaters. My main issue was the parking. We thought we could park at the hotel but they said the parking was full so we parked down a hill and had to pay. The hotel was aware but didn’t offer service to help.

Our second time at the Monastero di Cortona and came back because we enjoyed it so much. Staff are wonderful - so attentive and helpful. Food at the main restaurant was fantastic as were the breakfasts.