การให้คะแนนและบทวิจารณ์โดยรวม Home2 Suites by Hilton Texas City Houston

Breakfast help was rude

Very nice stay

Everything was good, good people

Very friendly staff.

Was a beautiful hotel clean an smelled good everyone was nice an helpful we will be back

Amazing

Convenient to highway, local shops and restaurants. Hotel was clean and comfortable.

It was amazing. The whole staff was friendly and helpful.

Friendly staff

Overall the stay was great. In one of the rooms, the TV did not work, we reported that to the front desk. It wasn’t a big deal. My only complaint would be the pillows I had were awful. My parters was fine, but there was only one decent pillow in our room, the other 2 were thin and not comfortable.

Is in ok place but rooms are small and bathrooms are very little breakfast not many choices overall is in ok place just to spend the night doesn’t feel like home 2

Excellent customer service, great breakfast and very clean

The property was great. I would leave 4.5 Stars if offered. The pillows were horrible. No fluff at all and we go extra pillows. Other than that, the staff was great, the breakfast was good and hotel was clean and quite.

Great hotel. Front desk personnel was very friendly!

The facility is very nice, a good value for 2 queens and a sofa suite. However, the beds are hard as the floor. No soft spots, no give, just hard. The room was aesthetically pleasing, but we were hot all night. The air was down to 62, and it was warm. If you stood up you could feel cool air, but lying down, you didn’t need any covers. The shower was nice, great pressure. This was an overnight stay on our way to Galveston, with plenty of places to eat in the area.

Only one elevator worked

Amazing facility

Breakfast service was slow. Elevator was out. We had to use stairs from 4th floor for 2 days that we stayed. When we asked for towels that were not available until next day. It was a terrible experience.

Great stay great food.

We've stay here before and enjoyed out stay. This time we were put on the 4th floor in a room that smelled bad and the a/c made terrible noises. And...the elevator stopped working! So we had to walk up 4 stories to our room. Both of my hips are prosthetic making this very difficult The staff told us they couldn't get it repaired until after the holiday. Really?! No company in the entire Houston metroplex that makes emergency repairs?! Glad we weren't stuck in the elevator all weekend. The staff really didn't care. But they did it with a smile...one lady was in a wheelchair. Her room was on the 3rd floor. So they just smiled and told her sorry. She had to leave. And of course there were no rooms available at the other hotels because of the Memorial day holiday. That's why we booked in advance. One family said the staff picked up their dirty towels at 8am and they didn't get clean towels until 8pm that evening. They had to use their beach towels when they showered. We didn't get clean towels until 8pm also but thankfully we had hung our towels after showering so could reuse them. And when we checked out the clerk smiled and said she hopes we'll come back. Nope! Don't hold your breath....this was by far the worst hotel stay we've experienced!