With overnight booking, car parking should have been part of bill and overall cost.

Great hotel, with excellent location. We were 3 families and everyone loved the hotel. Recommend

Love location!!

Excellent service

Room was spacious and clean - seemed well kept. The indoor pool was a bit worn looking but served its purpose. Biggest downside for us was the elevator, only one for our tower (not sure about other areas as we didn't walk around) and was small and slow the kids were nervous in it. Front Desk staff were OK, not overly friendly for first point of contact. Lifeguard on duty for the indoor pool but only one when we were using so outdoor area was not accessible.

No comments

Everything was perfect except that when we were watching TV at night it kept cutting out. We would miss part of the program

Nothing positive related to the hospitality knowledge. I made my reservation for 5 persons to be accommodated in the hotel, the lady transferred me to the family’s MOTEL which was an horrible room of the 60’s which is enough to describe the bad situation of it which can’t be cleaned anymore it needs reconstruction. I don’t want to add more just go to the max of negative experience in your imagination of what I paid and what I received with my family. Of course I switched next day to another reputable hotel with a less charge and much better grade of cleanliness and services. They should be clear and honest about their property descriptions.

I have stayed in the hotel part and it was fine for the price. This time we had a motel room. The key cards didn’t work half the time. Tv wouldn’t work and the room was old, and run down. Not worth the price for the motel room

Nice, clean, helpful staff. Good location. Need more parking though

A

Super emplacement. Attendez-vous à payer pour le stationnement. Vieil air climatisé, mais fonctionnel. Très propre et répond aux besoins d'hébergement. Le déjeuner (en surplus) était très bien aussi. Service numéro 1.

The pool was very cloudy, the bathroom had mould around the tub

Très correct pour dormir!! S’il te manque quelque chose tu as juste à demander aux employées , ils sont très réceptif pour vous servir. Très bien située proche des jeux et de la rue principale du Niagara pour les amusements et restaurants.. à 3-4 min de marche et vous êtes dans l’action . Et à peux près 15-20min de marche pour arriver sur le bord des chutes ,en bas de la côte. Et aussi Juste à cotée du waterpark et de la maison hantée de fear factor , à faire Si vous voulez avoir une petite peur (de style 16 et plus) 👍🙂

Was a very lovely room and getting the balcony room was definitely worth it for the fireworks!!

D

Had a great stay at Falls Hotel & Inn in Niagara Falls! The location couldn't have been better—just a short walk to Clifton Hill, making it easy to enjoy all the attractions, restaurants, arcades, and entertainment without having to drive. The hotel was clean, comfortable, and the staff were friendly and welcoming throughout our stay. It was the perfect place to relax after a day of exploring the Falls. If you're looking for a convenient and affordable place to stay that's close to all the action, I would definitely recommend Falls Hotel & Inn!

Had a good stay

Very good

Perfect