Clean rooms, and big

Nicely refurbished hotel, excellent food and breakfast. Not sure I like the self service check in, not that it didn’t work, it did but just prefer the personal touch for a hotel striving for the boutique feel. Overall a nice stay and friendly staff. They missed cleaning the room one day which was disappointing.

Great location & generally a nice room but very uncomfortable bed (could feel the springs) and pillows not very supportive. Limited range of continental breakfast options but nice cooked breakfast.

Lovely rooms and really nice bar and food and great staff

Extremely helpful & accommodating staff. Bar is beautiful! Breakfast was very nice. Room was a bit of a let down, felt a bit run down & bed was uncomfortable. But was a fire exit room so maybe that’s why?

Staff were lovely, hotel had everything you could want and the food, especially breakfast was top class. A bit short on parking and not a fan of the automated check in but it was simple enough. A beautiful place to visit and great hotel to stay in.

Good location, comfortable bed.

Had a really pleasant stay at Gwydyr Hotel. The hotel is charming, well-maintained, and very comfortable, with spotless rooms and a cosy atmosphere. Service was warm and attentive, and breakfast was delicious. Just a small note that there’s no lift, but staff were helpful and everything else more than made up for it. Would happily stay again and recommend it.

Good stay, restaurant closed which was not stated sell checking was ver impersonal and over complicated

Exceptional - the customer service was really quite impressive, especially the young lad on the bar. Can't wait to come back next year!

Lovely hotel

The staff were so friendly & helpful, nothing was too much trouble. The room was perfect & in a fabulous location.

Lovely room and bar/ restaurant areas. Very generous portions for breakfast and evening meals.

Lovely hotel, the staff were great and the rooms spotless. Great location too!

Great hotel, lovely location and nice food. We woukd stay again if in the area.

Stained sheets / hairs Uncomfortable bed Dirty towel Hairs in bathroom Very dirty radiator No phone in the room to call reception No hairdryer in the room No heating in the room until 5pm Housekeeping came in while I was asleep There was a Dog barking in the room across the hall till 10.30pm, I notified reception Stairs very dirty with white dog hair and not hoovered in the 3 days I was there No one at reception to check out and notify of the above

The Gwydyr Hotel has a three-star rating that based on a recent overnight stay is just about justified. The hotel is well located, but parking is a challenge with property’s car park being cramped and inadequate for the size of the hotel. When accessed from the car park, the lobby and reception give a positive impression. Our room was at the back of the hotel, overlooking the car park. It had two beds: a double and a single. A night’s sleep was difficult to achieve as the double was small and sunken in the middle, while the single sloped significantly from left to right. The carpet was well trodden with the odd floorboard that moved when walked on and a hanging rail serving as a wardrobe. The en suite bathroom was similar, being tired with a sloping floor and a corner sink so small that it was a challenge just to wash your face. The same applies to the shower cubicle. While areas of the hotel have been improved, the carpet in the hall and on the stairs appears well-worn. Breakfast was fine, being a combination of buffet and a la carte, although service was initially somewhat indifferent, albeit better thereafter. Overall, the hotel is akin to a curate’s egg, being partly good and partly bad.

Positives - Really friendly check in/bar staff. We were lucky and managed to get a space in the hotel car park, and nice that it was free. Nicely designed communal spaces, and clean throughout. Negatives - We booked a deluxe double, but when we got to the room we found it was very basic, set up as a twin and right on the junction of the busy roads. I did go back to reception to question the room and if it was a deluxe and was told that it was (Room 4). I was told it could be set up as a double if needed but it was already late, and it would have been 2 beds pushed together and not a double bed as in the photos. Very deceiving as the photos shown on hotels.com as standard twin was our exact room, so either we were giving the wrong room type or the photos are incorrect. The single beds were small and not the most comfortable to be honest and dipped in the middle. Overall it was fine for 1 night but not being given the correct room was highly disappointing and ultimately meant we didn’t want to spend money on dinner or breakfast at the hotel.

Staff was great everyone went out of their way to treat you right. Place was a little dated but clean. Great base for sightseeing.

Had a parking lot which was great. Small single room but comfortable. Big enough bathroom with shower. Lots of electrical outlets. No safe or fridge. Dinner was okay. I wouldn’t eat here again but the hotel was clean and staff friendly.