The room was VERY SMALL. Nothing like the photo in their webpage. Massively overpriced compared to all of our other Hokkaido accomodations. Extra charge for a very poor very limited breakfast. No room service whatsoever. Our only Japan disappointment!

This property is gorgeous , the staff and services are premium. The food is delicious. The surrounding is beautiful and amazing. If you have a car, I strongly recommend it. I like everything except the earlier afternoon shuttle service. The hotel provides free shuttle service to nearby ski resort Annupuri. It has 7:30, 8:30am shuttle to Annupuri, and 3pm pick up from Annupuri. The only way to get back to hotel is by taxi if you missed the 3pm shuttle; however, taxi is hard to find overall. If the hotel can extend their pickup after4pm, then it is perfect.overall, I am very happy with it. Thanks for their staff and excellent service!

We had the best stay! All of the staff were very friendly and very accommodating. We were very sad to leave this place – the loveliest hosts in one of the most beautiful places. Magi made us feel at home and was great with translating, Ryu helped us plan our days and gave great local attraction suggestions, Ichiro was flexible with our schedule, and Natsuki was the best driver and and made our transit enjoyable. Can't wait to come back!

完美perfect

ピザ美味しかった。朝食も美味しくいただきました。

清潔であり、また朝食がとても美味しかったです。朝早くから除雪をしていただき早朝からスノボーをしに行くことができました！

Awesome experience.cozy and comfortable hotel.dood for self drive travelers.

I love how secluded Keyspring was! The staff are all amazing and kind and such great hosts. The breakfast was amazing. They offer rides to the resort and onsen and dinner if needed. They made us feel right at home. We didn't want to leave!

Amazing service, spectacularly friendly welcome - probably the most gracious hosts we have ever stayed with (and we travel a lot). Clean, convenient and beautiful mountain view - this is by far the best place we stayed on our 8 week trip, stay here if you can!

お部屋に冷蔵庫があればよかったです。

雪山までの無料送迎はもちろん、スタッフの方みなさん、機転が効いて、快適にニセコを楽しむことができました。次回も泊まりたいです。

These cabins are the perfect place to stay for relaxing experience in Niseko. It’s located close to the locals ski spot, hotsprings and has an excellent restaurant over top. It is a little far from a grocery or convenience store but its also away from the busy bustling euro town of hirafu. We would definitely recommend.

Location a little bit far & room was small distance from Hirafu to here takes around 30 minutes

Miellyttävä kotikutoinen majatalo, jossa tunnelma on erittäin ystävällinen. Huone oli yksinkertainen, mutta toimiva. Tilaa oli rajallisesti ja lämmitys perinteisellä kaasulämmittimellä, joka kyllä pitää huoneen lämpimänä, mutta myös kuulostaa siltä. Aamiainen tarjoiltiin annoksina, jotka olivat maukkaita, joskin valinnanvaraa ei ollut.

アットホームでとても快適に過ごせました。 また是非伺いたいと思います。

雖然地區不是很方便，但我們是自駕的不受影響！這里的環境和房間性價比超值！早餐超好味！服務員非常親切熱心！如果你可以自駕又想要一個清靜舒適的地方，首選這里一定不會錯！我强烈！强烈！强烈建議你住在這里！

니세코 유나이티드에서 다소 떨어진 위치에 있지만 셔틀서비스를 제공하고 있어 접근하기는 어렵지 않습니다. 숙소도 아주 깔끔하고 세면도구도 잘 준비되어 있어요. 조용하고 한적한 곳에서 휴식을 취하고 싶으신 분에게 추천드립니다. 직원들도 친절하고 메시지도 빠르게 응답해주셔서 불편함 없이 편안한 여행을 할 수 있었습니다. 다음 겨울에도 또 이용할 예정입니다.

Keyspring Niseko is clean, fascilities are well maintained, the food is extremely good, its close to the mountain ( about 5 minutes with a shuttle) and the staff is very friendly. However, you can find these qualities in many other places on the mountain. What i look for in lodging when going on a ski trip is the feeling of being cosy, good overall energy, beautiful setting and comfort of resting among the family and friends. Keyspring Niseko is one of the very few unique places that provides these qualities. Its staff are not just friendly, they become your friends. The atmosphere is relaxed and the air is full of positive energy. Its a place run by people with big warm hearts,beautiful souls, and a true warm smile. I had one of the best ski trips of my life staying there and while awesome snow and mountains played a part of it, the people and staff i have met at Keyspring made it special and unforgetable.

Unreal time! Best customer service in the county and so close to the hill!

Very friendly and helpful staff. Hotel totally off the beaten track but great shuttle service to slopes, sushi and Onsen. Great value for money.