I had booked a standard room with king size bed plus an extra bed to which on arrival I was said that all the std rooms are full. I was given a twin bed room with extra bed and told I'll get the king size bedroom next morning. I did get the king size room but the room was pathetic, the bed has bedbugs, the toilet had insects, mosquitoes on it's roof n all over other places. The water kettle had leftover milk, no towels were given etc. When questioned all I got was sorry. The hotel is good, the rooms r spacious it's really nice, but the management needs to become more responsible.