Ian
กับ เด็ก
6.0
/10
รีวิว 13 สัปดาห์ที่แล้ว
Expedia Group verified review
We only stayed here for one evening on our way back from our Irish coast tour. We were surprised that the rooms were in such bad shape, because the reviews were so good. The bathroom was not in good shape, the carpet was falling apart, the water would not get hot, and the water in the shower was backfilling. I was initially furious, so I sent an email to front office. Dean, who was working that evening was incredibly responsive and emphatically apologized for the inconveniences. He provided a room credit and assured us that this is not the norm in this hotel. Thanks so much Dean for being so understanding and listening to me as I vented. You are AWESOME!
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