My partner and I stayed at Grand Blue Fafa Resort & Spa for our first Valentine’s Day together, and unfortunately it was very disappointing. When we arrived, the main parking lot was full (we used the secondary lot), and the reception lines were extremely long — about 30–40 minutes. While waiting, we heard the guest in front of us complain about being given the wrong room. After checking in, our room was not decorated for Valentine’s Day as requested and confirmed, and it wasn’t the junior suite we paid for — it was labeled an “apartment.” We went back to reception and were moved, but the second room was also not decorated. Since we had already been given the wrong room once, we weren’t even sure if this one was correct. My partner didn’t want to use the bathroom at first in case we were told again it wasn’t our assigned room. The layout looked very different from the online photos, and we were told the Expedia pictures were from seven years ago. By the time this was resolved, it was nearly 8 PM. We hadn’t eaten, and the spa was closing within an hour, so we had very little time to enjoy what we booked. They offered a drink and late checkout, but that didn’t make up for the lost time since amenities open later and we still had to pack. Overall, it felt very unorganized and disappointing for such a special occasion.

Every thing was good staff very friendly n helpful.

Camere pulite e curate, ottimo buffet a colazione, staff gentile e disponibile. Vista spettacolare lato mare

Perfect Hotel.Very tidy,friendly staff and great location

This place is so amazing that I wanted to stay longer, all the facilities, food, view from the room absolutely stunning

Perfect

most unhappy issues are: 1) Noisy (on 1st Jan 2026 the party strong noise after 3am until went downstairs to ask, on 1st Jan nearly 12pm) 2) Hot water in bath room were very low for 2-3 days, even complained several times.

Spacious room with a front sea view Staff very friendly and great Spa with the amenities. Highly recommended!!

Das Personal war überaus zuvorkommend und aufmerksam

Nice complex, good food

Stanze spaziose e pulite. Colazione eccellente

The room was okay, and we were later upgraded to interconnected rooms at no extra cost, which was appreciated. The hotel environment was spotless. I enjoyed my stay overall, but the staff need to be more welcoming, as it was hard to see them smile.

SPA, saunas, food, sound-proof rooms 😈

Nice hotel with a beautiful promenade. Staff very unfriendly and abrupt. They staff spoils the experience. Will not go back.

Hotellet er bra med fint bassengområde. Vi hadde et stort og fint rom med gode senger, men alt for store og harde puter. Frokosten var greit, men frokostsalen var stor, bråkete og kaotisk. Det var underholdning med kjempe høy musikk hver kveld til ca. 23.30, og med rom mot bassenget skal du ha godt sovehjerte om du klarer å sove til støyen. Hotellet er en blanding av familie og partyhotell og det er trist å se foreldre som fester til langt på natt med små barn sovende på fanget. Bassengområdet er fint og “åpner” kl. 8, men du må være på plass før 8 og holde av solsenger om du skal få det. Første dagen fikk vi ikke solseng, og det var kjipt å se familier holdt av solsenger fra morgenen av og først dukket opp kl. 14.30. I perioder var det folk på kanskje 30% av solsengene, men alle var opptatt. Hotellet ser ikke ut til å bry seg om dette. I tillegg var det tydelig av familier av tilsatte som jobbet ved bassengområdet (som jeg antar ikke bodde på hotellet da de ikke hadde armbånd) kapret mange av de “beste” solsengene. Som familie med små barn, som ønsker en fin og avslappende ferie, hadde jeg ikke valgt dette hotellet igjen. Det var alt for mye folk, kaos og bråk til langt på natt. Det finnes helt sikkert bedre alternativer i dette området.

Very beautiful and nice place to stay.

Un hôtel magnifique le personnel était très accueillant et agréable. À l'accueil nous étions surclassé un geste très appréciable. Je recommande fortement d'aller s'installer chez eux. Par contre l'accès à l'hôtel n'est pas top, la route est très abîmé

Near the sea. Food was good.

Overall, the property is wonderful, but the staff, particularly the receptionists, are not very friendly. The ladies seem reluctant to do their jobs; they either take an excessively long time to assist guests or, when they finally do help, they often get it wrong. This is my biggest complaint— the resort really needs to invest in friendlier staff. They are unhelpful and seem indifferent to any concerns you might have. Additionally, there was a dining area that was clearly overcrowded, yet they continued to serve breakfast, resulting in a wait of 40 to 50 minutes. You would think they would extend the breakfast hours to accommodate guests, but they did not. The service was just terrible. The customer service was very disappointing.

Had a great time