Very good service (except when our breakfast was delivered in our room 30 mins late)! The staffs were very polite and approachable Rooms and common areas were very clean and well-maintained. The place is peaceful, relaxing and very accessible to other tourist spots in Tagaytay. However! If you'd like to have a room with pool view, I suggest you book the deluxe room. We originally booked the superior room. They gave us the room in the corner where you only see the mini playground and some big pipes. They also forgot to put toiletries and the phones our the room had no dial tone so we were compelled to go to the main desk for our needs. Oh, and the towels were smelly🙃 The jacuzzi is just some bubbling water. I thought the water would be a bit warm. But still, I enjoyed it. Overall, it was a pleasant stay. I'd still go back here! Definitely!😌