The room big clean, safe heaven the pool was marvelouse

Very happy with the Asian vegetarian menus available at the hotel (including Jain options). They keep the guest entertained via pool volley ball, water polo and evening dances with DJ.

The customer service at Southern Palms was great, and the place itself was great.

"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm. The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail. We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs. Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!" Mo & Shy

Yes, enjoyed my stay

Amazing place to be. Fabulous views of the ocean, the rooms are cleaned daily and the staff are all amazing! Well done team.

Clean facility

Service and friendliness was top notch. We had a few issues with the room being ready for us on arrival but this was remedied and we thoroughly enjoyed the stay. They catered to our two 8month old twins with each meal and provided plenty of gluten free options for me.

Good

Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!

Outdated & Overated & Overpriced

The property is nice with good food options for vegetarians. However, it needs some renovation as the rooms and washroom fittings are pretty old. During our stay, they started painting the outer walls of the building that was a bit inconvenient.

Great staff, good variety of food, amazing sunrise

Stay was okay...but hearing staff gossip about you threw my whole visit off 😒

Great place to stay. I liked the food and the staff, very friendly. However, the local vendors can be a little aggressive and intimidating. They had events nightly on the resort so really no need to leave resort. Ran into some minor issue with Wi-Fi and room selections. Overall I would definitely return, minus the bees and flies.

Great property. Excellent food and friendly staff Property needs some love. Showing signs of wear and tear. Rooms very average. Comfortable but definitely needs to be spruced up. Beach is very clean and safe. Had a great time. Food options. Lots of Indian cuisine. Got tired of it after a couple of days. Not much seafood. Please add more international choices in the Buffett

Wir haben uns sehr wohl gefühlt, angenehm empfanden wir es in der Nebensaison hier gewesen zu sein, das Hotel ist wohl bei (Indischen) Hochzeiten sehr beliebt und bei knapp 250 Zimmer will ich mir den Trubel gar nicht vorstellen. Aber eine tolle Anlage, alles sehr freundlich, das Hotel wird laufend in Stand gehalten und ist sehr sauber, Personal super freundlich und hilfsbereit. Einzig die Beachboys am Strand nerven ein wenig, romantischer Spaziergang am Strand ist hier nicht ;-)

Very nice and well kept property with nice facilities.

was a short stay cant say much

Really amazing resort locates in the heart of Diani in Mombasa. The staff are very attentive, most of all very friendly and are very accommodating. Access to beautiful beaches. Rooma are very clean and spacious... Will be back in 2 weeks 👍