El recepcionista muy mal recibimiento, pagué una habitación con 3 camas para 3 adultos y solo Me dejó entrar a mi , las otras 2 personas tuvieron que pagar, qué tristeza que hay gente tan necia

Well located hotel. Easy check in, spacious room and good experience overall. I would stay here again.

Lindo todo

They are professional

Simplemente EXCELENTE en todas las maneras y FORMAS su personal MAGNÍFICO

Es bueno

Mi segunda vuelta a este hotel y volvería de nuevo por su ubicación, limpieza, la atención del personal es excelente el desayuno muy bueno y variado. Lo recomiendo.

Staff was excellent! Beds were very comfy and room was clean. I do wish they had Smart TV/Netflix access..

Genial excelente tencion amabilidad y servicio

Service was great. Room is comfy and clean and the bathroom floors are heated up

El personal muy amable. El servicio excelente.

Excellent service!

The room as clean, and the delights and chocolates on the pillows were a very nice touch

Nice big clean rooms. Breakfast was fabulous and the staff were very accommodating.

La atención de todo el personal del hotel es súper buena. Para el desayuno tienen diferentes opciones, y para cenar también la carta es variada. Siempre que voy a Quito me quedo en este hotel. 100 % recomendado!

Cleaning of room.good

Recomendable por su ubicación limpieza atención

We stayed at Hotel NH Collection Quito Royal for several nights and had a good experience. The hotel is clean, and comfortable, and the location is good, close to many nice restaurants and coffee shops. The staff were all very friendly, professional, and attentive, always ready to help with anything we needed. Breakfast was delicious with a great variety of options, and the service was excellent. Overall, we really enjoyed our stay and would definitely recommend this hotel to anyone visiting Quito.

Amazing helpful staff. Really appreciated sorting out an airport transfer for us since our flight got in at almost midnight. Room is spacious and very clean.

I will for sure recommend this hotel.