I had issues booking this hotel via Expedia on Christmas Eve. Ended spending hours in the lobby having Expedia redo the booking on my behalf because my original booking did not show on Hennessy park hotel's system. Despite this rough start, the staff at Hennessy was empathetic and accommodating particularly Kath, who was assisting the entire time. So grateful for her being there! The rooms were clean and quite spacious. Hot consistent showers (hot water can sometimes be a problem in parts of Mauritius). The location is great if you need to be central. We were staying in the North earlier on, but found out that we spent too much time in traffic as we needed to sight-see in the West. The hotel was beautifully decorated for Christmas to add to the holiday cheer! The hotel is also close to Tribeca shopping mall which has heaps of eateries. My family and I have enjoyed our stay at Hennessy Park Hotel and would definitely stay there again. ☺️

super

Being in Cybercity there is not much to do outside of office hours. Not a reflection on the hotel but on the area. I feel in some aspects the hotel is beginning to show it's age, it doesn't appear to have changed in the years I have been staying here for business trips, but nothing to stop me staying again

大変居心地が良かったです。スタッフも親切でフレンドリーでした。部屋が少し暗いので、ビジネス出張用に卓上ライトがあったら嬉しかったかな。

Excellentes prestations

Good hôtel for transit

The 2 ladies at the front desk were amazing and helpful .Arrived early but Our room wasn’t ready.they let us use the shower in the spa so we could freshen up and get some touring in.

Service very good

Hôtel de qualité, personnel très très serviable (surtout au restaurant grain de sel ) propreté et confort très appréciable !

Nous avons faites une très mauvaise découverte en levant les draps, un matelas dans la chambre du 407 troué jaunie et très sale, la moquette très poussiéreuse, des remontés d’odeur des égouts dans la salle de bain, une douche pas étanche du tout, du coup on avait constamment les pieds trempés, beaucoup trop de bruits le week-end avec les soirées jusqu’à 02h00 du matin, le petit déjeuner est très réduit pour les Vegan au vu du prix qu’on payer, je suis très souvent à Maurice et c’est la première fois que je suis au temps dessus d’un hôtel. Je ne reviendrai pas.

Hotel not as described, the pool is and has been closed for months despite being advertised on the website (and hotels.com website) as being available, not the case. Ruined the stay. Hotel only willing to offer 10% refund which was rightly declined. Offer upped to include dinner, also declined. Hotels.com were worse than useless and their rep couldn't even work out 10% of the total, failed as basic maths and under refunded despite me refusing the refund anyway. Went to American Express who charged back 50% of the booking to the hotel and rightly so, taken 8 weeks to get the right decision but finally got there. Would never stay in this establishment again and will go out of my way to ensure everyone else we fly to the island doesn't either.

Didn’t get the pleasing experience from the Spa. Otherwise, everything was good. Great for business meetings around and at the hotel.

Stayed at the Hennessy the second time, after me complaining that our room wasn't cleaned until after 4pm on the first trip, it happened again. The hotel is under renovations are taking place late into the night even after complaining it didnt stop until at 11pm. The next night there was a party and music was so loud that we didnt get much sleep as it went on until after 1am.

This was a work trip and I took my wife we were very disappointed in that the hotel had some refurbishment being done and the swimming pool and pool area was out of bounds this was not highlighted when making the booking and paying full price. The breakfast was overall good but the food in the evening was poor so we only ate in the hotel one night there are eateries in walking distance. We did get a room upgrade which I may have got anyway as I am a Hotels Gold member. Wayne

Too overrated hotel Very poor service at restaurants Bar lounge very arrogant & unfriendly staff Only good thing was staff at Reception were very friendly Given an alternative choice I wouldn’t stay again

Perfect location for vacation, front desk is good but Dimitris (a front desk staff) is super amazing. Kitchen has organic food but adding more food on the menu will be really good for a long stay

AC was not working and room service was not great + breakfast was not Upto the standard

My stay was very good. Should I recommend improvement if the quality of food and service at the restaurant. I appreciate a lot the friendliness of the staff at the reception. Why not offering a welcome drink at customers on arrival ?

It was a disaster - I have stayed at this hotel over 100 nights before - not sure if it is a change of owner that has caused it (my last stay was June 2022) but there was so much wrong 1. Aircon didnt work - 31 degrees outside - its a necessity 2. Dodgy plug in the room 3. 1 coffee in the 'tea and coffee provided 4. Sauna/stem area under refurbishment 5. Pool was having water treatment applied 6. no outside area due to pool being treated 7. Restaurant was poor service 8. No bread with dinner - not major but grouped together made to feel left out 9. Fish main meal - literally one piece of veg and a splatter of sauce - finger prints on plate dont like to complain and was only staying overnight as it was £170 per night - quite a hike on usual pricing

le personnel est professionnel et aux petits soins. Cela compense un hotel un peu trop cher pour ce qu'il est. Peu de pression dans la douche.