Las sábanas estaban sucias y con pelos

El personal de servicio

Todo muy excelente 👌

It was a nice hotel

Hotel is great! Staff is excellent, pool is super clean, breakfast buffet, coffee and water 24/7. Room is comfortable and spacious. We will definitely be back

Hotel location is perfect. You can walk to a lot of restaurants and shopping centers. The breakfast at the hotel is amazing. A lot of choices. The staff is very friendly and caring. I highly recommend this Hotel.

El personal muy amable muy buena atencion,muy buena limpieza

Clean pool, clean room, everything was just amazing.

I enjoyed my stay there.

Nice staff, room was clean, can work on noise reduction in rooms near the main road

Great!

Everything is ok

The rooms need better cleaning, ventilation, decoration there’s no mirrors or closets neither luggage holders. The tub and lavatory are clogged having difficulty to shower or washing hands. Your customer service needs to be improve it was not a really good service.

Overall, the employees were not very welcoming. They wouldn’t say good morning or help us find our hotel room. Twice we asked for an extra blanket and did not receive it. At one point, the receptionist stated we should have asked for the blanket before 10 p.m. well, we asked for the blanket close to 6 pm.

Todo funcionó sin inconveniente

AC worked fine. Response time on maintenance issues was excellent. All staff were very pleasant people. We enjoyed our time in El Salvador.

All the employees were great

Mucho olor a viejo, no funcionó agua caliente, piscina sucia

Rooms were spotless and the staff were extremely friendly and courteous! This would be the only hotel I would stay at when I return. Also had access to the gym next door.

Overall stay was good. A/C worked fine. Elevator was broken one day. The yard behind the tower needs to be cleaned up. Workers cabin was full of trash and dirty laundry. That is the view for everyone on that side of the tower. should be more appealing.