Clean room, very friendly and helpful staff, there is a swimming pool and a gym, also a SPA to relax. There is plenty of space to people to relax and chat with friends. Breakfast is good. The location is very convenient in the city center. I would stay here again.

Concierge Patrick and Robert were amazing... they ensured we got good rooms and went extra length to make us comfortable..

Rooms are comfortable, staff are lovely. Breakfast (that’s included) is wonderful with a lot of selection.

Exquisite meals, amazing and friendly staff, clean rooms with hot showers

The air-conditioning is working but won't go lower than 22 degrees. The maintenance guy said he'll be back to fix the shower head but never did. Other than that, everything was great, Felt safe even with a protest going on outside.

From the moment a guest drives up to the hotel, there is attention given to safety and comfort. The staff at this hotel works hard to provide a safe, clean, comfortable, environment meeting any need for the guest. This hotel has been my top choice in Nairobi since 2021 and I have grown to love the staff.

Das perfekte Hotel für die Besichtigung Nairobis Sehenswürdigkeiten. Der Rooftoppool perfekt und das Hotel hat alle Annehmlichkeiten eines Stadthotels, sehr sicher und für alles gut beraten. Gute Ausgangsmöglichkeiten für Busse und Bahnen und Shopping. Essen rund um das Hotel und auch im Hotel. Sehr nettes Personal. Kofferaufbewahrung, wenn man zu Safaris aufbricht. Alles perfekt

Die Zimmer waren sauber und es gab zu jeder Tages-und Nachtzeit Strom und heißes Wasser. Tolle Badezimmer. Die Betten waren sehr gemütlich. In der Umgebung gab es viele tolle Orte für Sightseeing, Souvenirs, traditionelles Essen und Ruheoasen. Das Personal war überaus freundlich und hilfsbereit. Das Frühstücksbuffet war sehr abwechslungsreich und schmackhaft. Ein perfektes Hotel für das Anschauen von Nairobi, dem Forest Karura und als Ausgangs-und Endpunkt einer Safari.

In die Jahre gekommenes Hotel. Zimmerreinigung mangelhaft, Schimmel im Bad. Frühstücksqualität schlecht. Zentral gelegen, jedoch in gefährlicher Zone. Zimmer hellhörig. Matratze schlecht.

All the staff are amazing went above and beyond I am very impressed thank you management and staff

Patrick your such a good person Liz your amazing

The staff where amazing very professional thank you Mary Patrick Antony Robert Precious ELizaBeth and Jedidiab

The staff where amazing Patrick Mary ELizabeth Liz precious Anthony Robert

The staff are excellent Patrick and Liz went above and beyond

The staff was very kind to help me get some medicine delivered. We did not have MPESA, which is like a requirement for anything in Kenya, and so many businesses don't take cash.

Patrick the Porter and Liz excellent staff the hotel is amazing

Excellent staff and breakfast was really good.

Great staff

Great staff great management the porter Patrick amazing

Clean room excellent staff