Well located and quiet

An amazing experience at this hotel. Next to a mall in a safe area which is important when you have small kids

Lo único incomodo es que ya me ha pasado en dos veces que los he visitado, que hacen el cargo a la habitación antes de uno llegar. Incluso seleccionando la opción del pago al momento de llegar. Siempre la excusa es que el hotel esta Full. Es mejor que coloquen la opción de pago anticipado.

Great staff with good customer service attitude.

Falta de información de la reserva (no tenían el cobro de la tarjeta) al hacer el check in, por lo que en la recepción me indicaron que estaba cancelada.

Very helpful staff

Excelente hotel. Habitaciones amplias y muy cómodas. Parquedero espacioso y disponible 24 horas. 100% recomendable

The property is very clean and well maintained. Although an older building, there are many updates to the rooms. The buffet breakfast is terrific. The staff are very helpful checking in and out, changing rooms, and getting taxis (they have a fleet of drivers).

El olor de la alfombra a mojada es muy fuerte . Los platillos como el verde majado y el ceviche pueden mejorar , el hotel de guayaquil es muy buena la comida. Atención y las unidades muy limpias , quito podría mejorar

Good

Excelente la atención, desayuno variado y limpieza de la habitación

Everything about this hotel was great — its location, its staff, its buffet breakfast, the room and bathroom. The only drawback was that you can’t control the temperature in your room and if you open the window to make it cooler you get noise from the street.

Ya hay gimnasio disponible

The menu was fresh, the staff friendly. Excellent

Central, safe, everything worked well. Staff were exellent. The soundproofing wasnt great. Double glazing would help. Breakfast coffee was terrible. You have to order & pay for decent coffee. Please get a self serve expresso machine like a lot of hotels have.

Hotel excelente em todos os aspectos: localização, conforto, qualidade das instalações, limpeza, gentileza e atendimento de todos os funcionários (em especial os da recepção), café da manhã e restaurante. Virei fã e quero experimentar outros da rede na expectativa de encontrar a mesma excelência e qualidade!

Tanto la atención de la recepción como la del restaurante fue 10/10

Si

Friendly, prompt, and helpful staff. Property is in a great area central to so much!

El personal extraordinario. Las habitaciones muy limpias. Los desayunos increíbles.