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Exceptional experience, from the very first shuttle pick-up at the bus terminal, to arriving the resort greeted by the staffs, check-in process is easy and warm. The room is detailed with Japanese accents making the stays very enjoyable. The dinner and breakfast are also an exceptional. Highly recommended!

Great stay! Staff was friendly and courteous. I really enjoyed the private onsen in the room and 3 private outdoor onsens. In addition, there is a free shuttle bus to the bus terminal near the center of town and Yubatake. Will definitely come back!

Do not pay for the kaiseki breakfast and lunch it is really not worth it. The onsens and the staff are great. But avoid paying for the diner and breakfast. When we pay more than 500 usd per night we expect the possibility to choose a vegetarian meal. But they just refused. They offer a list of 28 ingredients that you have to remove all together (including sea food, eggs, milk....and some meat). And even if you order this, they still can serve you lamb or duck... It is not my first high end ryokan but it is th first time i see this kind of process.... The kaiseki is a big part of the price we pay and it is definetely not worth it...

スタッフさんの対応がとてもいい

2歳児連れての旅行でしたが、とても快適に過ごさせていただきました！

素晴らしい宿でした！ 食事も美味しく、施設も清潔感があり良かったです。 温泉もとてもいいお湯で良かったです。 スタッフも丁寧でまた泊まりたいと思いました

The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided.

時間を気にせずゆっくり温泉に入れて疲れも取れました。 ありがとうございました。

We enjoyed all of Onsen in this hotel. We experienced amazing lot of amazing food and staff. Thank you very much!!!

色んな種類のお風呂とすごく美味しい料理を堪能できて幸せでした‼︎

無料で提供するなら宿泊者全員にいきわたる数を揃えてもらいたい。

Dinner is great! Onsen facilities are great! Place is clean and has a traditional ryokan vibe as described. Must come!

溫泉質素和地方是很好，食物品質比我想像中差，沒有比姊妹店木之葉好很多。性價比一般。

Highly recommended

共立リゾートなので期待して行ったけど、お風呂ぬるめ、ご飯は冷たい、あれ？ってなる所多かった… 場所は湯畑より少し離れているので静かで、また部屋も綺麗で良かったが、メインの料理、お風呂に少しガッカリでした！ ただ部屋風呂は暖かくて良かったです☺️ アメニティもっと揃えてたらいいなぁと思いました💦

Great hotel, very clean, nice and helpful staff , great public onsen, nice food and happy to enjoy the free Raman, ice cream and drinks

とてもよかった

Great food, service, room and amenities would stay there again

The hotel is great, staff is very friendly and the onsen is wonderful!