Staf bagus, lokasi bagus, tapi hotel buruk. Toilet teruk. Lampu toilet tak menyala. SHower patah & rosak. Syampu pun tak bagi. Towel nipis macam kain pelikat je. TV ada 2-3 channel je, TV3 pun tak de. Harga tak berbaloi langsung dengan keadaan dan experience dalam hotel ni. Pikir 10 kali la sebelum masuk hotel ni.
We arrived for check in late at night, the female staff was not friendly and not helpful. We asked wether we can park our car infront of the hotel, the staff speaking tone was not friendly at all. And then, when we want to enter the lift, we brought many things and 2 kids, but the staff just looking at us and passby without any gesture wanna try to help press the lift button or anything. Will not come again because of the customer service. The water heater not functioning at all.
1Sr room shower damage, room light damage. Change room, staff ask go down change key by own, no staff van help. 2nd room, sinks no have water, another staff bring key to change room. Last room, shower handle damage, tired change room already.