A localização do hotel é, sem dúvida, seu maior ponto positivo. A praia e as belezas naturais ao redor são absolutamente extraordinárias, com uma paisagem que impressiona e que, por si só, já tornaria o destino muito especial. Infelizmente, a estrutura do hotel não acompanha a qualidade do lugar onde está inserido. O imóvel aparenta estar em estado avançado de decadência, com clara falta de manutenção. Durante a estadia foi possível observar infiltrações, áreas deterioradas e até mesmo partes da estrutura aparentemente se desprendendo, o que transmite uma sensação constante de abandono. Esse cenário acabou gerando um forte sentimento de insegurança. Em uma das noites da minha hospedagem, eu estava completamente sozinho em todo o hotel, sem qualquer outro hóspede presente. Além disso, não há funcionários no período noturno e, aos domingos, os funcionários diurnos também não permanecem no local, o que aumenta ainda mais a sensação de desamparo caso ocorra qualquer necessidade ou emergência. Outro ponto que merece destaque é a grande discrepância entre o que é apresentado nas fotos e a realidade encontrada. As imagens divulgadas criam uma expectativa que, infelizmente, não corresponde à situação atual do hotel. Considerando o estado da estrutura, o nível de serviço praticamente inexistente e a experiência geral da hospedagem, o valor cobrado pelas diárias é excessivamente alto. No conjunto da experiência, a estadia acabou sendo uma grande decepção, especialmente diante do en

The villa was spacious, cozy, and clean. The staff was friendly and accommodating. Frenchman beach was awesome!

The ocean was very clean and staff was friendly, but the cottages are a bit on the rustic, older side, and need maintenance

The gardens and beach access are 10/10. The contract that you sign on entering states that the grill where you can buy food is open until 7:00 pm at 5:00 pm when we tried to order food, they told us they were closed. The literature states that they open quite early in the morning. When we went down at 10:00 am, they told us they would not be open before 12. At 10:00 am there were staff cleaning up plates, cutlery, and plastic bottles from the day before. The food/grill operation has no pride and lacks customer service. We had an issue with the key and the door to our apartment. Thankfully, there was someone on duty who helped us move rooms, and was helpful as was the security on the gate, both did a great job. Frenchman's cove is beautiful, the grounds are beautiful, the rooms and the building are a little tired, with a number of small issues with taps, door handles, railings that got stuck. The operational staff were all helpful and friendly. The grill operation on the beach was not so much unfriendly, non-cooperative, and really not that caring about their environment, other than to make a few cosmetic fixes after guests had already arrived on the beach from the day before' s litter.

The dated decor which are in shambles made our trip precarious for good reason. The sliding doors which lead outdoors cannot be closed properly posing a security risk.

Eco friendly

It was a good experience. This property had lots of potential and we are glad we went. However, we knew to expect a less updated version of what it used to be . The villa definitely needs some upgrading. The faucet in the kitchen barely had any water and the whole property needed a good power wash on the outside. The views were amazing but there was lots of overgrown greenery. The privacy was priceless and it was wonderful to have the beach to ourselves in the morning. I was on the understanding that they have been renovatong for a while, but the property doesnot reflect it. Once renovations are actually done we would gladly return. The place has a special magic that we truly appreciated.

Please read this review before booking. The grounds & beach are AMAZING! 10/10 absolutely recommend! The accommodations on the other hand are TERRIBLE! 0/10 do not recommend. I booked the property for the grounds and proximity to the beach. I understand that the villas are rustic but they did NOT provide a basic standard of clean for my stay. If you have respiratory conditions, do NOT book here. They villas are not deep cleaned nor aired out. Customer service is also nonexistent. I expressed my concerns about the cleanliness and they didn’t even attempt to have someone come to clean it. Book another property and pay the entrance fee to access the beach.

Great location and beautiful beach, but rustic and not updated. If you go not expecting luxury, you will like it very much.

We love the area! It is quiet and very peaceful. The beach and river are amazing! They do need to put some work into the villas as they are very out dated, the patio doors don’t lock properly and the louvered windows are missing glass in some areas. Overall, we had a lovely time!

Felt so unsafe in that room

Properux

This place has certainly gone down hill like a horror movie from the 70s scene dated furniture blood on curtain splatters from misquote swatting along with greece stains the bathroom had rusty facutes with missing cover plates oxidation on the door handles bathroom mixed matched tiles. Great location but this place needs a serious overall bottom line.For a big property like this it should have more amenities such as a pool and decent restaurant

I loved the beach. When I booked this property I asked Rashida for RECENT PICTURES, she responded via WhatsApp that the pictures on the website were the pictures of the rooms. We landed at Norman Manley at 12:30pm, picked up our rental car by 1:30pm and was on our way to Frenchmens Cove. We did not arrive until 8:30pm. It is a good idea to inform your guests that major construction is in progress and so do not drive the St. Thomas route. Upon arrival the Security handed us an envelope with a key and we proceeded to the room, unit 14. We could not believe how dated and unclean the place looked. In the envelope was a document which stated that we should take our toiletries, no food would be served, etc...Great time to tell your guests upon arrival. I appreciate the two tiny bar soaps and towel we received. Only two of the towels could be used, the white towels, face rag and shower rags were stained. There was no attempt to replace the towels or clean the room for the duration of our stay. We paid a premium cost for a very poor quality accommodation with no service. We had every opportunity to book elsewhere and visit the beach if we wished. We choose to book with Frenchman's cove because the Website suggested that the amenities were good. Certainly not a good value for money. We are very easy to please, not a prima dona at all but the room made us very uncomfortable.

Very beautiful

Beach is beautiful, hotel territory a wonderful jungle. Standard rooms below expectations (but it’s Jamaica 😂). Maybe Villas are better but prices are high.

The cottage was great and the overall property was green and eco friendly. However, the small 'garden' area at the back of the cottage facing the sea, needs attention and maintenance.

This property could be a gold mine but it is extremelg outdated; the roads to get to some of the villa are not good. The staff didnt intrifuce themswlves and were not friendly on our first intwraction with us. Im glad it was only one night, becauss there will not be any more or reccomendations.

This is a quaint property with a nice beach and family friendly environment. The villas are a little antiquated but very clean.

It’s was remote and quiet