การให้คะแนนและบทวิจารณ์โดยรวม Zoetry Marigot Bay - All Inclusive

Great relaxing experience with great food

Unfortunately, I encountered several issues during my time at the property. Many staff members were unapproachable and did not exhibit the level of professionalism I expected. While I did appreciate the efforts of a few courteous team members, their positive impact was overshadowed by the behaviors of others. Additionally, I found the beach area to be below expectations; it did not meet the typical standard of a beach destination, leading to many guests, including myself, not utilizing this amenity. Moreover, my room was not properly cleaned prior to my arrival. I noticed stains on the sheets, and it was apparent that my private pool had not been maintained for some time.

Lots of stairs. Hot water was out in one room.

Very nice people and hospitality.

I would certainly stay at this resort again. I surprised my boyfriend for his birthday with a trip here and we loved every moment. The scenery, the zen aura, the amazing food and drinks. The only thing we wished was available was better night life entertainment.

I loved the eco-lodge concept for this resort. I also loved getting an upgrade to a penthouse suite with a plunge pool upon arrival! Staff were friendly and food was good. My only complaint is that staff had no adapters for us to charge our devices, and we were also not aware that we would need adapters for our chargers so this was a huge inconvenience. Otherwise, we had a wonderful stay!

Food and service was great..

At Zoëtry we had multiple sightings of roaches in our room. The furniture were deteriorating and we had no hot water for an entire day.

The property is a bit worn out but still ok. Service was horrific. From room cleaning to restaurants, it was not 5 star service.

Five star service, accommodation and food. Beautiful resort with a bay that has a magnificent view.

Enjoyed our stay, staff is excellent

Stayed for the weekend and the hotel is beautiful but be prepared to walk and climb steps as the terrain is hills. The staff was friendly and helpful. Big shout out to the front desk personnel Ms. Annabelle or Anyleese . She helped us look for a taxi and called another hotel on our behalf to cancel a reservation we could not make.

The staff is the heart of the resort. Andrea at the Cove was great. We received a room upgrade. The spa staff and services were great. A little well loved, but they are currently remodeling.

Excellent views. Delicious food. Attentive staff. 10/10

Everything

No bath robes, no slippers - not a standard for a 5 star hotel Food not too great, but got better after our feedback Responsive to feedback tho Butler service is unnecessary

Room was clean,pool was clean, But restaurant was poorly managed, waiting time 40 min. To 1.20, at times didn't received what was order , the servers we're doing there job with tge amount of staff,, i won't recommend this place to any one.

People there were great Fine food was was not there. not alot to do unless you leave property

The place is fine, but overall less quality than it was 9 years ago when I visited here when it was under the Capella ownership.

Terrible resort two waterbugs in two different rooms no nightlife food disgusting