The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.

Trevlig personal vid receptionen. Blev uppgraderad till ett rymligt rum eller liten svit. Badrummet lite slitet. Riklig frukost och trevlig liten pool. Restaurangpersonal var oftast ok men ouppmärksam när man samtidigt hanterade en konferens. För priset jag betalade helt ok!

Terrible customer service

Very friendly staff.

The hotel location was perfect comapred to the price i got, the room had a small water problem but they fixed it as soon as i informed them, also the shower didnt had cold water only hot water was working which was funny but not a big problem, but the most important thing is that the manager was a very nice man and the staff were so helpfull more than you can ever imagine, i extended my stay there for a couple of days without any problems, i stayed more than 10 days in total and they made me feel at home, in general for me it was a perfect place to stay ofc compared to its price, PS : i want to thank especially Dennis the janitor working there he is such a nice young man

NA

Bra familjerum, väldigt hjälpsam personal särskillt städaren tror hans namn var Filip. Vi utökade vår vistelse med några dagar. Hotellet ligger i ett bra område nära en stor Mall som finns alla möjliga affärer.

My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi

Central in Westlands

The staff were friendly and it's closer to the shopping mall

Everything about this hotel is just perfect.👍👍👍👍

I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!

The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.

Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too

Very near to shopping & eating places.Its centrally located

The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean

This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.

Very kind and supportive staff. Problems with internet connection.

cozy and not bad.

Friendly staff,comfortable environment and good food.