We had a fantastic relaxing stay at the escape. It’s such a relaxing place and you really do feel chilled. The chefs really do deserve praise, we never had a bad meal. Ingredients are fresh and we honestly can’t fault it. Portion sizes are spot on. The Antiguan breakfast should be offered more regularly than just once a week. The waiting staff are a credit to you especially Maxine, Maudrina and Charles on the bar. The island picnic is a must it’s amazing. Just somethings to note. Reception is open 9 till 6 We did try the steak & lobster (only half a lobster is what you are served) one evening which you do incur a surcharge for. We didn’t mind paying this as we had supposedly got 20% off food with our VIP EXPEDIA Perk. Sadly this was not the case when the bill was queried on the day before we left. We were informed that it was only on the food experiences that you can have in your room. Which we found incredibly strange as you would think it would be off the menu in the restaurant! Sadly this did get our backs up. When it was mentioned to Randy that this should have been mentioned before. We felt it was brushed over and that’s how it is. We did enjoy having a spa treatment each and that was also very relaxing. Again we did have to flag up the 20% off spa treatments which was included in our stay luckily there was no arguments on this one. We did seem to have the garden room that was next to where the staff seem to go in and out of a lot. Which can be quite noisy.

Our room was on the bottom floor so we didn’t get the scenic view of the water like we would’ve liked but the room was still great. The cleaning staff was very nice and the pool was so nice and clean and very warm. The biggest downside was the seating in the dining area. The seats were not made for larger people and it made it for a very uncomfortable time trying to enjoy your meal. I think they should provide seating options with no arms for those on the larger side.

How about more beach towels.

yes

Great view

We came to Antigua to celebrate my birthday and stayed here for the week. The dock was probably the only thing worth raving about as it had a nice view of the bay. The resort is very far and tucked away. If you want seclusion, complete silence and darkness by 8pm, this is the place for you. There is nothing, absolutely nothing to do in this area past sunset. Their pool closes at 6pm and their bar is supposed to be open at 10am but there’s usually no one there. The front desk staff are no where to be found when you need them (we couldn’t even check out since no one would be in until 9am) we used the same wet beach towels for days because they “ran out” and I personally feel beach towels should be something you always have stocked given that you are a beach resort? There is no room service. And they give you one bottle of water during your entire stay, in which they ask you to keep and refill at the lobby. The food was okay. You had to make reservations every morning for lunch and dinner otherwise, you wouldn’t eat. There were a lot of ants in our bed and I was bitten up every night. One of their kayaks has a hole in it so be careful if you use one. Luckily we didn’t sink in the middle of the ocean. Overall, the staff were unhelpful and unpleasant. Everyone acted like we were a bother and the only person that ever smiled and had a good attitude was Maxine. For the amount money that we paid to stay at this “all inclusive” resort, it was not worth it at all. Wouldn’t recommend

Room was exceptional. It was such a nice touch to leave us an anniversary message on our bed! Priceless! We did feel like it was slightly inconvenient that there was not always someone at the front desk. We had to find someone a couple of times. Overall, it was an excellent experience and we would recommend to anyone!

Great place and views! However not many food options

In my opinion this place is quiet !!! Like your literally away from everything

The room was lovely, however they only did housekeeping every other day. Towels were limited because of this. Food was limited and menu was limited for breakfast, lunch, and dinner. If you missed any of the times to eat you would not be able to eat as the place is very secluded and there was no way of traveling out unless you booked a taxi 24hrs before. The staff was pleasant but could be more hospitable and helpful. If you asked questions the answers were very limited and didn’t really help much. Another issue was that the concierge service was only available for certain hours. If you had a question or perhaps emergency past 5pm you won’t find anyone to answer questions. Overall views were beautiful and pool attached to the room was very nice.

Food and Services horrible resort also is way to far out takes 45 mins and $90 USD to get everywhere.. Best thing about that place is 1 waitress named Maxcine very good at her job everyone else is non social and not friendly.

Great room, great staff, great amenities. Minor recommendation…walk path could be better lit.

Liked local food options on menu. Room was clean. Staff was polite.

The staff were great and nice, food excellent, the room was cleann with everything that we needed. Its just unfortunate thet there is no room service or after hours services. But other wise i had a SUPER GREAT time at the resort.

I love hotel

The resort is very bland. For an all inclusive, it’s too limited. Bar & food ends at 9pm, forcing everyone to go to their rooms early since there’s nothing else to do. Definitely needs more staff members working different positions and not have waiters busy moving around from bar to food. The pool there was clean the first night but then realized they did not clean It for the rest of the weekend every morning like they should. Place has potential but it’s very restricted. Needs activities and to loosen up their time with the bar and restaurants. The menu also needs to have little more options.

Paradise

Nice

The room was exactly what was advertised. General place was clean and staff was friendly. However, for it being a high end all inclusive stay, the service was very poor. The staff was slow and seemed a bit disorganised at times. Out of our 5 day stay, we took between half hour and 45 mins to get our breakfast after we put in the order. The desserts were ok but were defintely not fresh. There were limited variety of food offered for lunch and dinner but the food that was offered was amazing. There was one waitress in particular who always served us with a smile, was kind and kept checking on us for drinks and to make sure we were good, Shanea, she was very nice. She was also the only one who did that for us. Overall it was an okay stay but when you think of an all inclusive you expect certain standards that just was not entirely met. Also, parking was a bit difficult and limited since they had a small area that was kind of close to the rooms (but was still a bit of a distance depending on which room you were at) that could have parked maybe 6 vehicles. A larger parkinf area was available but was a long walk to the rooms.

The staff was excellent and the food was great