The apartment was clean and tidy. The staff at the front desk were excellent, as well as being extremely friendly and helpful. I will definitely be returning.

Everything was perfect loved our stay

Everything was just lovely and location was fab! Close to beach and handy for shops.

We had a good stay. Apartment was nice and spacious for 2 people and had everything that was needed for a weekend stay. Good location.

Great apartment in a convenient location. Pool and spa a real bonus

Good bits: - Location was ideal - Good sized kitchen - Bedding comfy Not so good bits: - Room very hot, heating off and no idea where aircon was?! - Bathroom dusty, all round mirror, lights and sides - Bin disgusting, top had food stuck to it on arrival - Blind dirty and marked - Communication poor, the 24 hours a day WhatsApp they encourage you to use took 12 hours to reply - Room key wouldn’t work, went to reception, no one there so had to wait 10 mins - Whole place has chipped paintwork and needs a lick of paint, certainly not value for money

Hotel: beautiful decorated. Amazing vibe, the floral design is very chic and adorable. Hotel room: (Junior Suite) highly recommend!! The apartment was just beautiful. Spacious, high ceilings and very roomy. I felt like i wanted to move in and live there long term. Beds and pillows were lovely to sleep in. Showers in both rooms are spacious and good pressure. All amenities within the rooms were available. Very clean! Would definitely stay again. Gym: really good facilities for cardio and free weights! Pool: Warm and spacious! The hot tub was amazing. The sauna wasnt on at the time, but the steam room is pretty good too. Overall - 10/10. Made wonderful memories, and enjoyed every element of the stay. Very close to the beach, seafront, and shops. You won't regret it!! X

Ambience was great and apartment

The rooms were exactly what we wanted and had s great stay

Room spotless, great facilities. Staff very pleasant and helpful. Always feel chilled out during our stay. Thank you we will be back

Everything was clean and tidy. Staff were friendly

Lovely staff on reception very helpful really enjoyed our stay

Very good place . Leisure facilities fantastic. Highly recommended

Rooms are lovely staff are there for you but don’t get in your way pool very warm

Clean

Lovely

Well presented and reasonably clean, rooms were quiet. A tea towel would have been handy particularly as there isn't a proper draining area for crockery in the kitchen. Our main issue was our 12 year old cut her foot open on the filter in the swimming pool. Staff provided first aid but there was limited apology or responsibility taken. We were advised that the cover was loose and has since been resolved but we weren't convinced. A 4 hour wait at the walk in centre and our daughther unable to walk far meant we weren't able to do what we had planned during our stay.

The hotel should ensure housekeeping standards are improved. In particular the finer details, the room(s) were looking a little tired around the edges, in particular the bathroom. While there were some issues with housekeeping, what makes a good stay great is the way it is resolved and the attitude of the team that works front of house. In this case the hotel team member Edward was above and beyond, understanding and empathetic, not defensive and making every effort to ensure a good stay. He was the reason I reviewed the stay as excellent, his service made the difference in rating. Thank you.

Great comfortable stay

Clean apartment, extra pillows, lovely size rooms. Friendly staff, good swimming pool. would recommend😊