The property was completely misrepresented on Expedia, there is no way this propertly should have been rated 8.0. The room was terrible you could barely get the sliding door to what they call “the balcony” open. The security lock was hanging from the door, bathroom lock was missing! The room was in terrible condition. The floors were stained and baseboards and were rotted in the corners. The tub was dirty the towels and wash cloths that were supposed to be white were a dingy gray they looked like they had been used as cleaning rags and were still dirty, some almost worn through. I have pictures to prove the condition on our room. The buffet was not good either, the only other option on the inclusive is their Italian restaurant, which was nicely set tables on a private patio with limited selection that didn’t change. The pictures made it look beach front it says chairs and umbrellas available, it doesn’t say the beach is the public beach across the street and if you want 2 chairs and an umbrella it is $21 a day to rent it at the beach. The pool and pool bar closed at 530 every day. All drinks at the resort were served in tiny plastic glasses, even beer. This was not a good experience we considered finding new accomodations but didn't want to lose the money we paid or anymore time from our vacation than we did trying to find someplace else to go. Extremely disappointed!
