Beautiful property and attentive staff

Very nice hotel, especially when you get a 3-meal a day option.

Hotel is interesting and comfortable. Wish the rooftop restaurant/bar was open as the view would have been great. Cleaning housekeeping staff were very nice. Only a few minute walk down to other restaurant options which was super. We would stay there again.

　日本で言えば、老舗の温泉ホテルのような感じがした。 　ただし、大浴場はなく無料のサウナとプール、療養施設があった。そのためか長期滞在の中央アジア系と思われる人（団体）が多いように思われた。 　内装、調度品、設備は重厚感のある物が多かった。 　提供された部屋は中庭・プールに面した完全なシングル室で、夏に向けた外装工事中のため窓外は足場が組まれていたのは残念だった。 　朝食は大ホテルらしいビュッフェ式で種類も豊富でオムレツオーター調理もあった。 　立地としては観光中心部からやや外れた住宅街を通った先の高台で、部屋によっては景色が良いと思う。

Wir haben extra dieses Hotel genommen wegen Spabereich,Schwimmpool ist zu gewesen und Sauna für 0,5 Stunde zu teuer gewesen.

The best amenity of Borjomi Palace is friendly, helpful and responsive personnel!

Very basic but clean. Hotel needs a renovation. Fine for a night after a long hike but not a place where you want want to stay longer.

Lovely place and live band made our stay stunning

It makes one feel like royalty;superb location dominating town

очень довольная

The landscape from the hotel is excellent.the breakfast is very good, and the personal is wiiling to help anytime.

Situation: Domine la ville tranquille depuis un quartier calme mais on rejoint le centre en moins de 10 minutes à pied. Infrastructure: Grand complexe entouré d'un parc et de terrasses avec vue sur la ville et les montagnes. Incontestablement un établissement de catégorie supérieure mais pas au niveau d'excellence qu'on attend d'un palace en Europe occidentale. La décoration d'inspiration baroque oscille entre la grandiloquence des colonnades et des lustres des palais impériaux et le kitsch des vieilles forteresses. Plusieurs catégories de chambres, de la single à la suite impériale, avec prix attractifs hors-saison. Ma chambre single était sans luxe mais avec ce qu'on peut attendre d'un bon hôtel, à part quelques détails. Service: Beaucoup de services à disposition: piscines, fitness, ping-pong, centre médical, spa, cinéma, massages, restaurants, bars, organisation d'excursions, parking privé surveillé. Breakfast & dinner dans une grande caféteria offrant un buffet au choix très riche à défaut d'être succulent. Des robinets distribuent gratuitement la célèbre eau locale Borjomi mais les bouteilles sont de la source rivale Bakuriani! Personnel: Vêtu d'élégants uniformes, très professionnel et parle très bien anglais. En bref: Davantage club de vacances et centre de cure thermale que palace, la clientèle est familiale ou âgée, l'ambiance décontractée. Idéal pour les familles, pour séjour de repos à l'hôtel ou base pour explorer la région.

The stuff is exceptionally kind and professional. It’s a good place to check and improve your health.

Очень гостеприимный персонал, любезное отношение сотрудников отеля и мед.центра. Комфортные номера, хорошее постельное бельё. Минеральная вода в номере пополняется каждый день.

One of best hotels Best view to city and mountains

Excellent location close to the Borjomi Central Park. Large property with rooms in 3 separate buildings. Spacious rooms. Rooftop restaurant with over the top live singing. Vintage Russian style hotel

Very good for refreshments

Everything except for the bed is terrible, well it's only ok, but better than elsewhere, more than two pillows for a double would have been appreciated. The bathroom stinks, and the mirror surround looks like poorly painted wood, but is infact poorly painted polystyrene!!!! TV hdmi doesn't work (nor other connections) tho it's pretty big, and have the awful restaurant music blasting down from upstairs, don't stay on the 4th floor of building two! The next morning we went to breakfast which was less than appealing, sour cream, rubbery eggs, or synthetic cake anyone? I did find some bread and cheese which was passable. On return to our room there was no electricity, so had to speak to the front desk again (first time was to sort the drain out the night before). Somehow the hallway fuse had been switched off. Next annoyance was the cleaning lady knocking on our door wanting to clean, 45 minutes before check out. The final insult was check out consisted of the front desk man holding out his hand for our key cards with only a grunt of acceptance. How this is a 4* hotel I have no idea. We did sit by the pool for a bit after check out since it was sunny and we didn't need to get to the airport for a while, but were 'surprised' at the poor quality and number of broken sun-loungers. I'd say bring a tent and stay somewhere close to the cave city of Varsia (which is well worth the journey) than staying in this hotel.

Nice place, pleasant staff, definitely recommend. On the first day had a little miscommunication about the booking, and the room was not as anticipated, but after discussing with the front desk team, all was corrected and room was replaced. Thanks to Anna Svanidze for the prompt response and support.

It's a pretty nice hotel with a great pool and great spa service. Definitely stay two days so you can take best advantage of the spa. Breakfast was iffy, and the service seemed to be trying hard but was so-so.