Staff amazing and extremely friendly. Room spacious and clean. Restaurant very good

O quarto muito bem limpo e organizado, além da possibilidade de aproveitar vários ambientes do hotel, como os restaurantes, duas piscinas e academia.

Equipe gentil e bem treinada

Breakfast is gr8 and lot of options

The room was spotless. The staff was friendly and professional. Great location. Breakfast options could improve.

10am checkout with no late option is ridiculous.

Everything was perfect. Gracias!

Pessimo. Em todos os aspectos. Desde ao acesso (sem rampa, só escadas) ao café da manhã. Mesmo avisados não tinha berço. Ar não aguenta o calor. Barulho de música alta. Chuveiro ruim. Sem vaga no estacionamento. Não vale o preço. Quarto bem inferior ao valor pago. Há muitas opções em Assunção melhores

El lugar y los bares eran increíbles

Ótimo

Café da manhã poderia ter mais opções, mas de modo geral o hotel é muito bom. Nota 10.

All.

The staff was very nice, they made me happy. I liked the area the hotel was located and breakfast buffet selection was decent enough. Overall a good stay.

Localização excelente em Las Morras, o quarto matrimonial é equipado com microondas, fogão e frigo bar para quem pretende fazer suas próprias refeições e fica na outra torre que também compartilha salas comerciais . É espaçoso, silencioso,cama confortável, chuveiro poderia ter mais pressão na água. O lobby é moderno, há ainda um rooftop com piscina,bar e ótima vista. O hotel ainda possui no térreo uma cafeteria agradável, um salão de beleza além do restaurante que também serve o café da manhã.O check in é rápido, a limpeza dos quartos é diária e os atendentes estão sempre solícitos. O Five seguramente é uma ótima opção para estadia em Assunção- PAR.

Necesita mas personal para trabajar el desayuno y servicio al cuarto.

Simplemente fastastico!

My 4th stay I believe. I will never stay there again and in my 30 years of professional travel I have seldomly encountered this kind of cold and unprofessional management. Hotel itself and location are excellent.

It is really a nice hotel in a nice setting with lots of things to explore only downside is the staff. I had stained my bed and therefore I had to pay 150 USD which I did. Then upon the special request of the general manager I had to pay another 150 USD cash not by credit card for possible future damages(!) Normally I would not pay that amount but I just did not want any problems. Then 2 weeks later they messaged me that I had to pay extra because they noticed that I had company in the room and this was by the way my 4th stay. They send me a link via Whatsapp with the urgent request to pay for the second person my friend who only visited an hour or so. When I brought up th 150 USD they owed me they stopped communicating with me. I send another message asking my 150 USD back but not reaction. I stay for my work at least 3-4 months in hotels per year and have been doing so the last 30 years. I am highest tier a several chains including Globalist at Hyatt and I can tell you that this is the worst staff I have ever encountered. There are surely nice people among them for example catering or housekeeping but reception and security are not what one should expect. The hotel is really nice thought. Can't say anything bad about that but the 150 USD they owe me is gone that's for sure. I will never ever stay there again unless the management changes.

One of the towers doesn’t really feel like a hotel. The main building is nice. Loads of restaurants and shops nearby. The restaurant was closed for one week during my visit which we found very disappointing as we would use it to entertain and dine with our guests

The area is nice. One of the towers doesn’t really feel like a hotel. The restaurant was closed in my last visit which was frustrating as they did not communicate this