Although the bed and shower were fresh and clean, the rest of the hotel was either dirty or broken. toilet seat wasnt properly attached. TV remote repaired with duct tape. Homeless people congregating outside the property.

Did not have a good night sleep Constant banging noises throughout the night Porter said some problems with electrical closet next to our room

Beautiful place to stay this hotel is first class

Room I had booked had broken blinds on the ground floor. Room was recently refurbished but not well maintained. Raised this to reception area and they moved me to a smaller room but did not refund the price difference. I did arrive late (after 10pm) so staff coverage was probably low.

I am here until the end of July

The hotel looks good on the website, however it needs a refresh. My room has only a vertical blind no curtains, no air conditioning & is very warm. The window overlooks an alley which has not been cleaned in a while beyond the alleyway is a carpark for a local business. I have to say how disappointed i am as it looks much better on the website.

Really nice hotel, albeit a little expensive but is still a really nice place :)

Nice apartment room with full kitchen

Parking not ideal. Good luck if tour in room 114. Door doesnt work. No windows - no fan - no air con. I sat up instead of sleeping due to the heat in this room. Reception and ground floor STINKS of a unhygienic chippy. I oaid £95 to not sleep and smell something rancid.

Plastic sheets on the bed rubbish pillows dirty carpet

The room was smelly on entry. And thick layers of dust on window seals. The window blinds were in a bad way and so alley street light shone through. Additionally I had to ask the night porta for a way to cover the fire emergency light which illuminated the room once lights were out.

I booked in with breakfast using a nhs discount. Between the hotel and expida. I never got one and was told I wasn’t down for it. Even though I paid £20 for it. Was offered toast as a sorry. Towels had make up on. Stairs carpet is lose.

Filthy! Parking good Room large Just dirty and grubby Bed comfortable

The bathroom light with it being on a sensor did take time for it to go on - sometimes up to 2 minutes; but everything else was fine.

Not very clean at all Cobwebs all in the bedroom and under the sofa, it looked like it had not been cleaned for months. Mattress was dirty as well. Would not pay £141 for this hotel, very overpriced for the state of the rooms

Room was dirty with damage throughout which was not repaired fully. Cost for room was expensive for quality provided

Junior, who checked us in was great! Very professional and helpful

Looked good on first impressions, room was very warm and stuffy, no fan or air conditioning, no hairdryer in room, no soundproofing, could hear people vomiting by our window, toilet seat was extremely loose, pillows were beaten up and lumpy, gentleman on reception on check out just wanted us out and not interested in issues, would not stay here again

great

Excellent room, and very helpful receptionist