The air-condition wasn't working but they got it fixed right away. They also provided extra bed for the extra person. Nice staff

We had booked a room overlooking the garden. Although not much of garden, it was nice, and quiet. About an hour after checking in, they told us we had to move to another room. Someone else had booked that room. Even though we had a booking confirmation. They said they would put us in a larger room no extra charge. What they didn't tell us, was that the other room overlooked the main street. the patio door did not close properly, which made the 2nd room quite noisy. they also failed to tell us that the 2nd room had no wifi.