We had a good overnight stay, we brought our dog with us and we were hoping that they could have at least provided a dog bowl or some treat and no free water for guests. They brushed our Bonvoy membership because it was booked through Expedia, that’s fine, not expecting points but they could have done better. Hilton does it better.

Everyone was very friendly and they cultivated an environment of family and peace!

Excellent staff and valet

It’s always a great experience and staff is very polite.

The sheets on the pullout bed from the couch were stained and gross and the sheets in the closet had what look like blood stains on them so we had to go to the front desk to get additional sheets.

It is nice and clean, convenient and safe!

Staff was great

Everything was close to all shops excellent service

The staff and were excellent to work with and the hotel was in great condition. We had a question about an issue in our room but the staff immediately took care of it and we were very happy with the results. The area around the hotel was very nice too. I would stay there again anytime I’m in that area.

We had a nice stay at the Residence Inn and would stay here again. The room was a decent size and had everything you needed in the kitchen, which made it very convenient and comfortable. This is ideal for longer stays. However, we did notice several ants in the bathroom and a few other areas of the room. By the time we saw them, it was already late, so we didn’t get a chance to call the staff. As for breakfast, the selection was quite limited and could be improved to offer more variety and better quality.

Clean and safe feeling. Enjoyed our stay. Would be great for a longer term stay!

Very nice, clean, well-equipped. Only flaw was no conditioner in the shower container, but that is a very minor inconvenience.

The only problem is parking

They get you on the parking! They have valet parking for $35/day! That’s very expensive! The other option is street parking and things aren’t really that safe in the Bay Area anymore so I felt that the hotel was taking undue advantage of the situation by charging its patrons. I had stuff in my car as I was moving in my kid to their college apartment so I had to relent to this atrocious charge to park my car in the hotel’s parking structure. Marriott does that in their other hotel in Walnut Creek, CA as well. Such a shame!

The first room I got had an unclean toilet. It had a lot of hair. So I went down to the front desk and I showed him the pictures. He seemed like he didn’t believe what I was saying. He gave me another room. It looked a bit better but the windows were dirty, no hair in toilet or sink. Unfortunately, once I got into the shower, I saw hairs. It was too late in the evening, and I was exhausted. I tried to talk to the front desk the next morning but the attendant said that she can’t do anything about it. I think I was dismissed and not being taken seriously. I have the pictures. This is 2 star motel experience not a Marriott.

I didnt like the fact that you are forced to pay for parking.

Valet only, elevator floors need cleaning. Coffee pot missing from kitchen. Bed was cozy. Noise from the street. Hotel needs some new paint and just a good cleaning in main areas and halls. Probablty would choose a hotel with a spa for massages. Not much around. Staff friendly. St

I liked the property. I didnt like that i got an accessible rm w out asking for feature and there waa no view to something nice.

👍

Bedding for the sofa bed not